| Author |
Message |
| Topic: when people call me they complain of choppy voice |
nyjohnston
Replies: 8
Views: 432
|
Forum: Vonage
Posted: Sun May 04, 2008 2:47 pm Subject: Yea I am using 2.4 GHz phones. I can see that causing me to loose connection with |
| I'm concerned about the loss of internet when you receive a call. Are you using a 2.4 GHz cordless phone? They will interfere with wireless routers, and that could be the cause of all your problems. ... |
| Topic: when people call me they complain of choppy voice |
nyjohnston
Replies: 8
Views: 432
|
Forum: Vonage
Posted: Sun May 04, 2008 7:52 am Subject: Reset again all my equiptement and then ran the speed test.
Here are my results. |
| Agreed. Also, you haven't posted details of your network setup. As Darrell indicated, the problem could be in your modem. An easy way to look at the modem is to start by plugging the computer dire ... |
| Topic: when people call me they complain of choppy voice |
nyjohnston
Replies: 8
Views: 432
|
Forum: Vonage
Posted: Sun May 04, 2008 12:13 am Subject: I am using a cable connection. Out of Cable modem, to my Vonage router, and out of |
| Your results for latency, packet loss and packet discards are all extremely high, thus the reason for your choppy calls...lowering your bandwidth settings will in no way correct your current issue. S ... |
| Topic: when people call me they complain of choppy voice |
nyjohnston
Replies: 8
Views: 432
|
Forum: Vonage
Posted: Fri May 02, 2008 8:46 am Subject: I changed my speed to 30kbs on my account and that didnt help. Did a viop test and |
I changed my speed to 30kbs on my account and that didnt help. Did a viop test and these are my results.
Media Quality MOS 1.0 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
... |
| Topic: when people call me they complain of choppy voice |
nyjohnston
Replies: 1
Views: 148
|
Forum: Vonage
Posted: Fri May 02, 2008 8:34 am Subject: I changed my speed to 30kbs on my account and that didnt help. Did a viop test and |
I changed my speed to 30kbs on my account and that didnt help. Did a viop test and these are my results.
Media Quality MOS 1.0 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
... |
| |