| Author |
Message |
| Topic: change address to Canada |
nmstough
Replies: 8
Views: 584
|
Forum: Vonage Canada
Posted: Sun Jan 27, 2008 2:17 pm Subject: There are a couple of problems with keeping a US address while in Canada: first |
| There are a couple of problems with keeping a US address while in Canada: first the billing address has to be tied to your credit card address and I cannot have my credit card with a nonexistent US a ... |
| Topic: change address to Canada |
nmstough
Replies: 8
Views: 584
|
Forum: Vonage Canada
Posted: Sat Jan 26, 2008 6:15 pm Subject: I have had Vonage service for 4 years with US address; now that I have moved to Canada |
| I have had Vonage service for 4 years with US address; now that I have moved to Canada and no longer have a US address I want to change my address and the website (vonage.com) will not let me. I call ... |
| Topic: why not chat support? |
nmstough
Replies: 18
Views: 5256
|
Forum: Vonage Forum Archive
Posted: Wed Dec 14, 2005 1:32 pm Subject: It just seems to me that this whole process of customer support is fatally flawed |
| It just seems to me that this whole process of customer support is fatally flawed when it has to rely on using a phone outside the Vonage system. It would seem to me that they could design the chat s ... |
| Topic: why not chat support? |
nmstough
Replies: 18
Views: 5256
|
Forum: Vonage Forum Archive
Posted: Mon Dec 12, 2005 5:36 pm Subject: I had a problem recently with my Vonage service. After calling in using my line, |
| I had a problem recently with my Vonage service. After calling in using my line, the tech. changed my phone port. Of course after rebooting, nothing worked. Now comes the problem. I do not have an ... |
| Topic: getting Canadian 911 access |
nmstough
Replies: 4
Views: 916
|
Forum: Vonage Forum Archive
Posted: Mon May 30, 2005 8:11 pm Subject: No I am not a Canadian citizen. But I still have to live in Canada for work purposes. |
| No I am not a Canadian citizen. But I still have to live in Canada for work purposes. There are many reasons why it makes sense to have a US Vonage account; not a Canadian one. For instance, you ca ... |
| Topic: getting Canadian 911 access |
nmstough
Replies: 4
Views: 916
|
Forum: Vonage Forum Archive
Posted: Wed May 25, 2005 11:17 am Subject: I have a US Vonage account but am living in Canada. Much cheaper that way. But how |
| I have a US Vonage account but am living in Canada. Much cheaper that way. But how can I set up 911 access there? If I log into my US account, 911 access for the Canadian cities are not available. ... |
| Topic: big problem, please help |
nmstough
Replies: 5
Views: 2225
|
Forum: Vonage Forum Archive
Posted: Sat Oct 30, 2004 7:09 pm Subject: I think I know what the problem might be. In an effort to restore my settings I used |
| I think I know what the problem might be. In an effort to restore my settings I used the admin.html page and set the phone device to "factory default". Now my phone number does not show up on the st ... |
| Topic: big problem, please help |
nmstough
Replies: 5
Views: 2225
|
Forum: Vonage Forum Archive
Posted: Sat Oct 30, 2004 12:42 am Subject: I was trying to enable DMZ on the Motorola VT1005v phone device and afterward I |
| I was trying to enable DMZ on the Motorola VT1005v phone device and afterward I lost my internet connections. Moreover I could not get back into the configuration screen of the Motorola device to und ... |
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