| Author |
Message |
| Topic: E911 routed to non-emergency number |
nickle
Replies: 12
Views: 1673
|
Forum: Vonage Forum Archive
Posted: Thu Apr 20, 2006 8:20 pm Subject: that would make take just about forever and then some. |
Another idea would be for VONAGE to verify the number (when E911 is not available) is routed to the agency's non-emergency number and not to a back-office (which may or not be "personned" 24/7).
that ... |
| Topic: E911 routed to non-emergency number |
nickle
Replies: 12
Views: 1673
|
Forum: Vonage Forum Archive
Posted: Wed Apr 12, 2006 7:13 am Subject: I 100% agree with you. I am not a VOnage customer so I was not aware of that. |
Understood.
Then, until they do get it activated, do you agree that Vonage's "933" service should not be telling a customer they have E911 unless they actually have it?
I 100% agree with you. I ... |
| Topic: E911 routed to non-emergency number |
nickle
Replies: 12
Views: 1673
|
Forum: Vonage Forum Archive
Posted: Tue Apr 11, 2006 10:20 pm Subject: what i am trying to say is that it takes time for vonage to make all the calls and get |
| Maybe I'm misinterpreting your "sit tight and wait". I understand that there is not much the customer, or even Vonage, can do if the PSAP does not want to support 911. I remember the trials of getti ... |
| Topic: E911 routed to non-emergency number |
nickle
Replies: 12
Views: 1673
|
Forum: Vonage Forum Archive
Posted: Tue Apr 11, 2006 7:35 pm Subject: No offense...but when the only thing you CAN do is sit and wait..then that is all |
nickle -
No offense intended, but "Sit and wait" is the last thing you want to do when you discover that 911 is not working.
Now, don't get me wrong, I know that Vonage is working their collect ... |
| Topic: E911 routed to non-emergency number |
nickle
Replies: 12
Views: 1673
|
Forum: Vonage Forum Archive
Posted: Tue Apr 11, 2006 6:50 pm Subject: Sit and wait. E911 is trying there best to get all issues resolved and all PSAPs |
| Sit and wait. E911 is trying there best to get all issues resolved and all PSAPs routed correctly. |
| Topic: Vonage Puts VoIP 911 Caller on Hold, House Burns Down |
nickle
Replies: 22
Views: 38396
|
Forum: Vonage Forum Archive
Posted: Tue Apr 11, 2006 6:48 pm Subject: I know for a fact that Vonage does not put people on hold for 911 calls, and as a matter |
| I know for a fact that Vonage does not put people on hold for 911 calls, and as a matter or fact Vonage does not recieve 911 calls to there offices. |
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