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yes, yes, and yes. I switched the phone and fax to each port on the router and tried again, phone works fine on both ports, inbound fax line rings on both both ports, I can use the handset on the Sams ...

Bingo Outerfire.

Neither company can help and, as mentioned, I talked to both several times.

The model I have is the SAX-4720F, [url=http://www.samsung.com/Products/PrinterandMultifunction/Mult ...

I talked to both on many occasions, however it was Samsung's statement I quoted in my post.

just talked to tech support, he stated "Every Samsung fax model requires an analog phone port to sense incoming calls."

Will try to exchange it for another brand, any suggestions for a good multi- ...

just talked to tech support, he stated "Every Samsung fax model requires an analog phone port to sense incoming calls."

Will try to exchange it for another brand, any suggestions for a good multi-f ...

please help,

I have a samsung scx-4720F multi function, the fax will not pick up the ring on either phone port or number (I have two) - the line rings until it finally goes to VM. I have been throu ...