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I have a little problem.

I have had Vonage since Dec. 2003. I will say overall, I have been quite happy with this service.

When I first signed up I had Vonage obtain my home phone number from Ve ...

Well although yours is NOT a flame, my reply might be considered one.

In September of this year, I was billed for 2 called of exactly 4 hours each which occurred within 30 minutes of each other. ...

I'm not trying to debate this; my DTivo is about 2 years old. Go figure.

Never had a problem with DTivo. Just changed the area code to include the 1 and it's worked ever since.

UPDATE:

I changed the dialing prefix to 1-area code and DTiVo dialed out updated with no problem.

Also, the modem dial-out worked also tonite.

gfoulks:

Consider yourself lucky. You actually got to talk to a technician!! Lol

So, what is the issue? Is it that dialing must be delayed? I notice on my modem for my laptop it will not detect a dialtone....

Any help would be appreciated....

I believe the issue is that Vonage does not support dial-out of any kind for modem type dialouts. The modem will not detect a dialtone thereby stopping the dialing process.

I too, have direcTV and ...

Frankly, that is what my intention is too! It's just that I haven't gotten enough positive experience from customer support that I would wish. The service itself has been pretty good; but I have had s ...

i think posting here is fine it gives users an idea of how the service is. but directing your threats here will do no good as this is not a vonage run board nor do any of us use vonage. they may visit ...