| Author |
Message |
| Topic: Customer Service DOES respond |
jlt10
Replies: 77
Views: 9794
|
Forum: Vonage Forum Archive
Posted: Thu Feb 10, 2005 10:59 am Subject: Success!
On the evening of Feb 7 I connected with a tech service rep who corrected |
Success!
On the evening of Feb 7 I connected with a tech service rep who corrected the mac address of my Linksys WRT54GP2. On Feb 9 about 11:30pm, the change took place and my system is working. ... |
| Topic: Customer Service DOES respond |
jlt10
Replies: 77
Views: 9794
|
Forum: Vonage Forum Archive
Posted: Mon Feb 07, 2005 9:47 pm Subject: I finally got through a few minutes ago and the fellow on the other was quite helpful. |
| I finally got through a few minutes ago and the fellow on the other was quite helpful. Now let's see if the MAC address change actually takes hold. |
| Topic: Customer Service DOES respond |
jlt10
Replies: 77
Views: 9794
|
Forum: Vonage Forum Archive
Posted: Mon Feb 07, 2005 9:07 pm Subject: Durp -
Your post gives me some hope. I have had no luck reaching a human in more |
Durp -
Your post gives me some hope. I have had no luck reaching a human in more than 10 tries by phone over 2 week period. I never held out for an hour, though. |
| Topic: Customer Service DOES respond |
jlt10
Replies: 77
Views: 9794
|
Forum: Vonage Forum Archive
Posted: Mon Feb 07, 2005 5:16 pm Subject: Thank you. I'll try calling again, but that hasn't worked for me either. By the |
| Thank you. I'll try calling again, but that hasn't worked for me either. By the way, I was in Clearwater on Saturday and the weather was delightful -- now I'm back in Massachusetts where it is ok if ... |
| Topic: Customer Service DOES respond |
jlt10
Replies: 77
Views: 9794
|
Forum: Vonage Forum Archive
Posted: Mon Feb 07, 2005 5:03 pm Subject: Customer service has not responded to any of my questions. The only hint I got they |
| Customer service has not responded to any of my questions. The only hint I got they were listening was that several days after sending e-mail about not being able to activate a new account for a reta ... |
| |
All times are GMT - 5 Hours | |