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Before you go through the port make sure you have removed all features associated with the number including DSL (if there is one).If thats not interrupting the port should take no more than 10 days.
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Hi,

Are you able to go online?How are things set up?pls let us know the network setup.

Jay Very Happy

Hi,
When u call support tell them u want to activate an account with the device that u purchased from store.They sent my friend a new device instead of activating the retail device and we had to go t ...

Hi,

Do u have a welcome kit with the new device u purchased? Try this link too: http://www.vonage.com/retail_subscribe/

Jay Very Happy

Hi,

is it just ADSL modem or modem/router.If it is a modem router u may have to configure the vonage device for dhcp.Check with your isp if the pppoe username and password is applied through the mo ...

Hi baldyguy,

Yes you can do that.Call tech support and ask for tier 2 and they should be able to do that for in moments.

Jay Very Happy

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thanks for your swifty reply.It worked how ever i'm disposing the modem.

Thanks,

Very Happy

Jay

i just switched to netgear cg814wg v2 behind which i connected my vonage device.i did this to simplify my network.The device works fine but the problem is intermittently my inbound and outbound calls ...

Hi,
if the phone light is orrange and if the dial tone breaks up and then goes steady(stutter tone) it means that you have a new voice message.

for the other problem i would ask you to post the de ...

hi,
try another phone.if that didn't resolve the problem log into your online account,swap the phone port from the current to the free port.Just reboot the vonage device then check the time.

Jay ...