| Author |
Message |
| Topic: Sound Quality doesn't pass the spouse test |
ijourneaux
Replies: 20
Views: 480
|
 Forum: Vonage
Posted: Fri Oct 24, 2008 4:32 pm Subject: VonTechMgr
I do appreciate the fact that there are many ways that a call can |
VonTechMgr
I do appreciate the fact that there are many ways that a call can get routed. If it helps I am located in central WI in area code 715.
You mentioned inbound calls. In case it is signi ... |
| Topic: Sound Quality doesn't pass the spouse test |
ijourneaux
Replies: 20
Views: 480
|
Forum: Vonage
Posted: Fri Oct 24, 2008 4:17 pm Subject: Sorry RudeGirl. I didn't mean to dismiss your recommendation. I did try a new phone, |
| Sorry RudeGirl. I didn't mean to dismiss your recommendation. I did try a new phone, wired, that I hooked directly into the PAP2 a few days ago, and didn't notice any improvement. |
| Topic: Sound Quality doesn't pass the spouse test |
ijourneaux
Replies: 20
Views: 480
|
Forum: Vonage
Posted: Fri Oct 24, 2008 7:28 am Subject: If it was interference, the problem would be more continuous. The hardware doesn't |
If it was interference, the problem would be more continuous. The hardware doesn't move ever.
At this point, I don't see how the info I have collected to date. points to anything other than vonage ... |
| Topic: Sound Quality doesn't pass the spouse test |
ijourneaux
Replies: 20
Views: 480
|
Forum: Vonage
Posted: Thu Oct 23, 2008 9:18 pm Subject: I have been monitoring my latency for 2 days now. Although there have been several |
| I have been monitoring my latency for 2 days now. Although there have been several periods where the latency is bad, my wife just made a call where the person on the other end couldn't understand her ... |
| Topic: Sound Quality doesn't pass the spouse test |
ijourneaux
Replies: 20
Views: 480
|
Forum: Vonage
Posted: Thu Oct 23, 2008 8:29 am Subject: I will try that to see if it makes a difference. Charter's tech support is almost |
| I will try that to see if it makes a difference. Charter's tech support is almost always difficult to interact with even when you can get through to the correct person. |
| Topic: Sound Quality doesn't pass the spouse test |
ijourneaux
Replies: 20
Views: 480
|
Forum: Vonage
Posted: Wed Oct 22, 2008 9:54 pm Subject: There doesn't seem to be any packet loss to the final vonage server although one |
| There doesn't seem to be any packet loss to the final vonage server although one of the servers along the way sometimes has 10% packet loss. The only thin is the sudden increase in latency which just ... |
| Topic: Sound Quality doesn't pass the spouse test |
ijourneaux
Replies: 20
Views: 480
|
Forum: Vonage
Posted: Wed Oct 22, 2008 9:08 pm Subject: I have had ping plotter running all day. All day long the latency was about 40ms. |
| I have had ping plotter running all day. All day long the latency was about 40ms. Then at 4:50pm for 10 minutes, the latency went to 300ms at hop 3 (96.34.22.84). Then back to normal. That server is ... |
| Topic: Sound Quality doesn't pass the spouse test |
ijourneaux
Replies: 20
Views: 480
|
Forum: Vonage
Posted: Wed Oct 22, 2008 11:53 am Subject: I installed pingplotter and will monitor worda while to see if I can identify a |
| I installed pingplotter and will monitor worda while to see if I can identify a correlation to bad calls. |
| Topic: Sound Quality doesn't pass the spouse test |
ijourneaux
Replies: 20
Views: 480
|
Forum: Vonage
Posted: Wed Oct 22, 2008 11:10 am Subject: This morning there was no network activty when my wife had to change to her cell |
| This morning there was no network activty when my wife had to change to her cell phone. I haven't discounted the router as being part of the problem but wonder how can I confirm if it is the problem.
... |
| Topic: Sound Quality doesn't pass the spouse test |
ijourneaux
Replies: 20
Views: 480
|
Forum: Vonage
Posted: Wed Oct 22, 2008 10:57 am Subject: The outgoing sound breaking up seems random. This morning it was particularly |
| The outgoing sound breaking up seems random. This morning it was particularly bad so my wife had to switch to her cell phone. There wasn't anything special going on on the network. Is there at way to ... |
| |
Members
New 
New Today 10
Yesterday 11
Total 50901
Who Is On Site
Visitors 344
Members 9
Total 353
+0.15