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In my case the problems seems to have be caused by the PAP2 adaptor. I chan ged to a different phone adaptor and the static and voice quality problems are gone.

VonTechMgr

I do appreciate the fact that there are many ways that a call can get routed. If it helps I am located in central WI in area code 715.

You mentioned inbound calls. In case it is signi ...

Sorry RudeGirl. I didn't mean to dismiss your recommendation. I did try a new phone, wired, that I hooked directly into the PAP2 a few days ago, and didn't notice any improvement.

If it was interference, the problem would be more continuous. The hardware doesn't move ever.

At this point, I don't see how the info I have collected to date. points to anything other than vonage ...

I have been monitoring my latency for 2 days now. Although there have been several periods where the latency is bad, my wife just made a call where the person on the other end couldn't understand her ...

I will try that to see if it makes a difference. Charter's tech support is almost always difficult to interact with even when you can get through to the correct person.

There doesn't seem to be any packet loss to the final vonage server although one of the servers along the way sometimes has 10% packet loss. The only thin is the sudden increase in latency which just ...

I have had ping plotter running all day. All day long the latency was about 40ms. Then at 4:50pm for 10 minutes, the latency went to 300ms at hop 3 (96.34.22.84). Then back to normal. That server is ...

I installed pingplotter and will monitor worda while to see if I can identify a correlation to bad calls.

This morning there was no network activty when my wife had to change to her cell phone. I haven't discounted the router as being part of the problem but wonder how can I confirm if it is the problem. ...