| Author |
Message |
| Topic: Landline calls being charged for |
ifd001
Replies: 8
Views: 447
|
Forum: Vonage UK
Posted: Tue May 13, 2008 10:37 am Subject: I do check my bill every month, first time ever there's been an issue though. I just |
| I do check my bill every month, first time ever there's been an issue though. I just scan the charged amounts. |
| Topic: Landline calls being charged for |
ifd001
Replies: 8
Views: 447
|
Forum: Vonage UK
Posted: Mon May 12, 2008 6:20 pm Subject: credit is showing online |
| credit is showing online |
| Topic: Landline calls being charged for |
ifd001
Replies: 8
Views: 447
|
Forum: Vonage UK
Posted: Wed May 07, 2008 7:45 am Subject: I couldn't find the "request a credit" link ... so emailed. (Though I see it now |
I couldn't find the "request a credit" link ... so emailed. (Though I see it now ....).
Not actually had the credit yet, I'm guessing that'll appear on the next bill. |
| Topic: Landline calls being charged for |
ifd001
Replies: 8
Views: 447
|
Forum: Vonage UK
Posted: Sun May 04, 2008 4:04 pm Subject: Well, I don't know, I'm not usually charged for national calls :-D
But, I emailed |
Well, I don't know, I'm not usually charged for national calls
But, I emailed Customer Services.
Their first reaction was I was being charged for cellphone calls! After pointing out to th ... |
| Topic: Landline calls being charged for |
ifd001
Replies: 8
Views: 447
|
Forum: Vonage UK
Posted: Sun May 04, 2008 3:02 am Subject: I've received my latest bill today and noticed that several land line calls have |
I've received my latest bill today and noticed that several land line calls have been charged for.
All these charged calls were made on 1st May. I made landline calls before and after in the same ... |
| Topic: Vonage Fair Useage Policy? |
ifd001
Replies: 42
Views: 4113
|
Forum: Vonage UK
Posted: Sat Apr 26, 2008 2:16 am Subject: Of course we don't know if they will implement the fair usage policy. It may be an |
Of course we don't know if they will implement the fair usage policy. It may be an empty threat to try hit some real abusers (not us at 1 hour a day).
What does it cost Vonage if customers exceed ... |
| Topic: Vonage Fair Useage Policy? |
ifd001
Replies: 42
Views: 4113
|
Forum: Vonage UK
Posted: Fri Apr 25, 2008 2:45 pm Subject: I too got the email and straightaway emailed customer services, I too had done |
| I too got the email and straightaway emailed customer services, I too had done the calculation - that's about an hour a day. We don't have long american phone calls, but we do use the phone and cert ... |
| Topic: Lines are busy message |
ifd001
Replies: 17
Views: 2706
|
Forum: Vonage UK
Posted: Tue Jan 15, 2008 6:02 pm Subject: or Southampton? |
| or Southampton? |
| Topic: Lines are busy message |
ifd001
Replies: 17
Views: 2706
|
Forum: Vonage UK
Posted: Mon Jan 14, 2008 5:42 pm Subject: just to let you know we've been experiencing the same problem, and guess what, |
| just to let you know we've been experiencing the same problem, and guess what, we live in Portsmouth! |
| Topic: Using a UK Vonage Adapter in the USA |
ifd001
Replies: 3
Views: 582
|
Forum: Vonage UK
Posted: Thu Dec 07, 2006 7:05 am Subject: check the power adapter voltage compatibility. Mine doesnt run at 110v, so didn't |
| check the power adapter voltage compatibility. Mine doesnt run at 110v, so didn't take the phone on holiday to Florida with me. |
| |