| Author |
Message |
| Topic: Enough is enough - time to go back to AT&T |
george99
Replies: 21
Views: 1693
|
 Forum: Vonage Forum Archive
Posted: Sun Jul 27, 2008 11:03 pm Subject: I am VERY SERIOUS!
What I wrote is a typical call to a call center in India regardless |
I am VERY SERIOUS!
What I wrote is a typical call to a call center in India regardless of what company I am calling. They don't know how to solve anything except for the most basic of problems.
... |
| Topic: Enough is enough - time to go back to AT&T |
george99
Replies: 21
Views: 1693
|
Forum: Vonage Forum Archive
Posted: Sun Jul 27, 2008 11:43 am Subject: That's fine too. I just can't stand these morons that waste a half hour repeating |
That's fine too. I just can't stand these morons that waste a half hour repeating everything I say. For example:
Me: Hi, my call quality is poor, and I can't make international calls.
Them: I ... |
| Topic: Enough is enough - time to go back to AT&T |
george99
Replies: 21
Views: 1693
|
Forum: Vonage Forum Archive
Posted: Sun Jul 27, 2008 12:10 am Subject: He said that he saw a problem on my line and he made a few changes. So I will try it for |
| He said that he saw a problem on my line and he made a few changes. So I will try it for a few days and see. |
| Topic: Enough is enough - time to go back to AT&T |
george99
Replies: 21
Views: 1693
|
Forum: Vonage Forum Archive
Posted: Sat Jul 26, 2008 11:17 pm Subject: Well, I called again and got someone in the Philipenes. I demanded to speak with |
| Well, I called again and got someone in the Philipenes. I demanded to speak with someone in the US, but they said that they couldn't transfer me. I just held my ground for about 5 more minutes of ar ... |
| Topic: Enough is enough - time to go back to AT&T |
george99
Replies: 21
Views: 1693
|
Forum: Vonage Forum Archive
Posted: Sat Jul 26, 2008 12:20 pm Subject: Yeah, it is a rant. Thats what happens when I call vonage and somebody in India answers |
| Yeah, it is a rant. Thats what happens when I call vonage and somebody in India answers me that has no clue what they are doing. When I asked to be transfered to someone in the US, I get transfered ... |
| Topic: Enough is enough - time to go back to AT&T |
george99
Replies: 21
Views: 1693
|
Forum: Vonage Forum Archive
Posted: Sat Jul 26, 2008 11:23 am Subject: The problem is on vonage's end. I brought my device to a friends house and the same |
The problem is on vonage's end. I brought my device to a friends house and the same problem. I did speed tests and have very good speed.
When I call Israel, it shouldn't ring in Japan. That has not ... |
| Topic: Enough is enough - time to go back to AT&T |
george99
Replies: 21
Views: 1693
|
Forum: Vonage Forum Archive
Posted: Sat Jul 26, 2008 10:56 am Subject: Nice answer! Instead of maybe trying to solve the problem. |
| Nice answer! Instead of maybe trying to solve the problem. |
| Topic: Enough is enough - time to go back to AT&T |
george99
Replies: 21
Views: 1693
|
Forum: Vonage Forum Archive
Posted: Sat Jul 26, 2008 10:10 am Subject: Where do I start?
1. I have been with Vonage since 2006, and everything was |
Where do I start?
1. I have been with Vonage since 2006, and everything was great until 2008. The call quality became lousy. I even got a new device hoping that it might help. I have comcast 8mb/ ... |
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