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I had the same issue. Look DSL does not have dry DSL yet.

Vonage Canada should have told me that because I know they KNEW about that. Why else did Voange advance support advise I contact Look DSL ...

My DSL provider Look Communications informs me that they do not offer a dry DSL connection ie: a DSL connection without a landline.

That appears to be the problem. so back to a lanline for now.

...

So I'm still confused (Is the following correct?)

Problem started as 1) Vonage phone service and no internet
I had both internet and phone during the transition from Bell landline. When I was tol ...

I've spent about 4 hours with three different tech support people and the conclusion has been that

there was communication between the router and computer.

I did have phone service, but now I d ...

I'm guessing that the OP must have Bell DSL, as a dry loop.

It's Look communication DSL

If I understand the dilemna correctly 1), the phone periodically works, 2) Web browsing does not. (alth ...

I just installed Vonage over the last week. Audio quality was good and was able to surf the internet during the transition week of disconnecting my Bell Canada landline.

Now since I was informed th ...