Author |
Message |
Topic: CUSTOMER SERVICE IS HORRIBLE |
eze
Replies: 2
Views: 1719
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Forum: Vonage Forum Archive
Posted: Fri Jan 07, 2005 3:14 pm Subject: I just think a new thread has to be started re: customer service. I simply can't |
I just think a new thread has to be started re: customer service. I simply can't believe just how bad it is. I spent months trying to get tech issues resolved only to have most emails ignored. When I ... |
Topic: Can't keep # when changing VoIP providers |
eze
Replies: 1
Views: 2032
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Forum: Vonage Forum Archive
Posted: Thu Sep 30, 2004 9:17 pm Subject: I tried to join ATT CallVantage but was told that I could not transfer my phone number. |
I tried to join ATT CallVantage but was told that I could not transfer my phone number. I was told once one's phone # became "digital" by signing up for VoIP, it was impossible to transfer to another ... |
Topic: Upcoming Features?? |
eze
Replies: 11
Views: 5629
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Forum: VoIP Feature Wish List
Posted: Tue May 18, 2004 10:30 am Subject: yes, i do agree with you in the end. I mean that's why I'm with Vonage. I know new features |
yes, i do agree with you in the end. I mean that's why I'm with Vonage. I know new features aren't trivial. It just seems like a mistake that they did not realize or anticipate that people would want ... |
Topic: Upcoming Features?? |
eze
Replies: 11
Views: 5629
|
Forum: VoIP Feature Wish List
Posted: Tue May 18, 2004 7:53 am Subject: In response to "strange_69"
I'm glad you've had a positive experience with |
In response to "strange_69"
I'm glad you've had a positive experience with CS. Maybe it's getting better.
As for timing of these new features, I agree that Vonage does not want to be "passed by". Ho ... |
Topic: Upcoming Features?? |
eze
Replies: 11
Views: 5629
|
Forum: VoIP Feature Wish List
Posted: Mon May 17, 2004 10:43 pm Subject: Why do you suppose Vonage still does not offer basic VoIP phone features such as |
Why do you suppose Vonage still does not offer basic VoIP phone features such as "Do Not Disturb" or the ability to set features on/off via a telephone when you are on the road (like Ztel)?
It surely ... |
Topic: Fax issues. |
eze
Replies: 64
Views: 53945
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Forum: Fax - Tivo - Alarms
Posted: Tue Apr 20, 2004 7:14 am Subject: I recalled that my fax problems started after I lowered my bandwidth to 50 from |
I recalled that my fax problems started after I lowered my bandwidth to 50 from 90. So I went back and upped it back to the highest voice quality. Guess what? Now I can fax again. Let me know if this ... |
Topic: Fax issues. |
eze
Replies: 64
Views: 53945
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Forum: Fax - Tivo - Alarms
Posted: Mon Apr 19, 2004 6:45 pm Subject: I have a brother fax as well and have had problems. I was able to fax for a while but |
I have a brother fax as well and have had problems. I was able to fax for a while but now when I try to send or receive faxes, the "fax tone" gets cut off so I can't do anything.
What is wrong with V ... |
Topic: New International Rates! |
eze
Replies: 11
Views: 7490
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Forum: Vonage Forum Archive
Posted: Sun Mar 21, 2004 10:15 am Subject: People please! Stop complaining about the rates going up a few cents to some countries. |
People please! Stop complaining about the rates going up a few cents to some countries. They went down in MOST countries and have you seen the international rates with ATT's VoIP service? MUCH more e ... |
Topic: Voicemail Upgrades- Big Difference |
eze
Replies: 4
Views: 2298
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Forum: Vonage Forum Archive
Posted: Sun Mar 21, 2004 8:39 am Subject: I've had worse voicemail service. Since the upgrade:
1. No Voicemail indicator |
I've had worse voicemail service. Since the upgrade:
1. No Voicemail indicator light or tone
2. Delayed email notification that no longer includeds Caller ID information |
Topic: International Calls |
eze
Replies: 0
Views: 1624
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Forum: Vonage Forum Archive
Posted: Thu Mar 04, 2004 9:17 am Subject: I'm having so much trouble with international calls! None of them are going through |
I'm having so much trouble with international calls! None of them are going through but I'm still getting 1 min bills for them. |
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