| Author |
Message |
| Topic: Losing internet connection with V-Portal |
emac
Replies: 34
Views: 1480
|
 Forum: Vonage
Posted: Tue Mar 04, 2008 10:31 am Subject: if you have another router and then are putting the Vonage device behind it, then |
| if you have another router and then are putting the Vonage device behind it, then just put a static IP on the Vonage device and DMZ it in the first router. That should solve you release issues. If you ... |
| Topic: 30 second answer delay |
emac
Replies: 13
Views: 523
|
Forum: Vonage
Posted: Fri Dec 07, 2007 11:25 pm Subject: just a few questions:
Is the phone connected directly to the phone port on |
just a few questions:
Is the phone connected directly to the phone port on the Vonage device with out any splitters or anything?
Have you tried a different phone or phone cord. On some occasions ... |
| Topic: Treo Voicemail |
emac
Replies: 2
Views: 373
|
Forum: VoIP Feature Wish List
Posted: Thu Oct 18, 2007 9:18 pm Subject: that is a pretty interesting issue you have there
the ability to "read" |
that is a pretty interesting issue you have there
the ability to "read" the file comes from the device and the software loaded that is trying to play it not the file itself. coming from a differe ... |
| Topic: Unable to receive calls during faxing (using WRTP54G) |
emac
Replies: 7
Views: 297
|
Forum: Vonage Forum Archive
Posted: Thu Oct 18, 2007 9:03 pm Subject: are both the phone and the fax machine connected directly to the device with out |
are both the phone and the fax machine connected directly to the device with out any connections to a phone jack on the wall or splitters or anything.
stray voltage either from the fax machine itse ... |
| Topic: Does Anyone From Vonage Monitor This Site? If so, read |
emac
Replies: 8
Views: 547
|
Forum: Vonage Forum Archive
Posted: Thu Oct 18, 2007 8:57 pm Subject: you obviously have two different issues here.
first i would call and speak |
you obviously have two different issues here.
first i would call and speak to someone in tech...not cust care...tech will be able to get the device activated while you are on the phone...but you mu ... |
| Topic: Unable to log on to Vonage Router set up page |
emac
Replies: 7
Views: 363
|
Forum: Vonage Forum Archive
Posted: Thu Oct 18, 2007 8:45 pm Subject: i was looking and did not really see that anyone ask this so here it goes.
when |
i was looking and did not really see that anyone ask this so here it goes.
when you computer is connected to the Vonage device do you get a an from the device...which would be any ip in the 192.168 ... |
| Topic: Any idea why I must reset the router every day ? (FIOS?) |
emac
Replies: 5
Views: 695
|
Forum: Vonage Forum Archive
Posted: Mon Jul 16, 2007 7:58 pm Subject: please tell us what you Network setup is and run the VoIP test.. Just because you |
please tell us what you Network setup is and run the VoIP test.. Just because you have FIOS does not mean you have can't have issues
Also please tell us if you have an Actiontec MI424WR that Veriz ... |
| Topic: No Dial Tone after power outage, all status lights are good |
emac
Replies: 5
Views: 479
|
Forum: Vonage Forum Archive
Posted: Mon Jul 16, 2007 7:51 pm Subject: reread the email a little more closely.
admin/admin logs you in to the router |
reread the email a little more closely.
admin/admin logs you in to the router (especially if you already pushed the reset button if it does not then you are either not pushing it in far enough or t ... |
| Topic: Dropping internet constantly (DGL-4300) |
emac
Replies: 4
Views: 783
|
Forum: Vonage Forum Archive
Posted: Mon Jul 16, 2007 7:38 pm Subject: a couple of things you may or may have not tried with the Vonage reps. Gaming routers |
| a couple of things you may or may have not tried with the Vonage reps. Gaming routers are notoriously rough on Vonage service. Turn off the SPI firewall on that DLink and DMZ the device. What most ... |
| Topic: Invalid billing charge and customer service threats |
emac
Replies: 5
Views: 575
|
Forum: Vonage Forum Archive
Posted: Thu Jul 12, 2007 5:34 pm Subject: do you have a receipt showing that you attempted to ship the defective device back. |
do you have a receipt showing that you attempted to ship the defective device back. Or any way to track it at all?
If you do call VOnage and ask to speak to a supervisor in the US and provide them ... |
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