| Author |
Message |
| Topic: Vonage treatment of existing customers |
dulino
Replies: 8
Views: 1000
|
 Forum: Vonage Forum Archive
Posted: Wed Jan 24, 2007 9:53 am Subject: In the past I was privately contacted by a vonage employee offerring help. So they |
Remember though, we don't work for Vonage, we're just customers of Vonage. I know you're upset, but take you cancellation threats somewhere else.
In the past I was privately contacted by a vonage ... |
| Topic: Vonage treatment of existing customers |
dulino
Replies: 8
Views: 1000
|
Forum: Vonage Forum Archive
Posted: Tue Jan 23, 2007 10:31 am Subject: I have an issue with our vonage account - noone can call us.
Since my wife and |
I have an issue with our vonage account -- noone can call us.
Since my wife and child rely on that line to call me in case of an emergency, I had to call Vonage and notify them.
When I got to t ... |
| Topic: "Your call cannot be completed as dialed" |
dulino
Replies: 13
Views: 9671
|
Forum: Vonage Forum Archive
Posted: Tue Jan 23, 2007 10:25 am Subject: I tried calling Vonage tech support about the same issue.
They hung up on me |
I tried calling Vonage tech support about the same issue.
They hung up on me without even putting me on hold.
I called again and pressed 1 for sales -- someone picked up immediately.
Dear Vo ... |
| Topic: not happy time to move on tired of nothing working |
dulino
Replies: 8
Views: 630
|
Forum: Vonage Forum Archive
Posted: Sun Dec 31, 2006 7:37 pm Subject: [quote="Steve48"]
Ha! Good one!
Last time I called their customer service |
The next time it happens, call customer service and tell them to get it working or get ready to lose a customer.
Ha! Good one!
Last time I called their customer service I was on hold for an hou ... |
| Topic: Can't connect to login server -- Central NJ, Comcast |
dulino
Replies: 2
Views: 916
|
Forum: Vonage Forum Archive
Posted: Sun Dec 31, 2006 7:28 pm Subject: Voip router: RT31P2 by Linksys
Not sure what the cable modem model is; it is |
Voip router: RT31P2 by Linksys
Not sure what the cable modem model is; it is an RCA modem. Internet works fine right now through it.
Also:
tftp> connect
(to) tftp.vonage.net
tftp> ... |
| Topic: Can't connect to login server -- Central NJ, Comcast |
dulino
Replies: 2
Views: 916
|
Forum: Vonage Forum Archive
Posted: Sun Dec 31, 2006 7:26 pm Subject: Any idea what's going on ?
I have Linksys Voip box from Vonage plugged into |
Any idea what's going on ?
I have Linksys Voip box from Vonage plugged into cable modem directly. Earlier today they had an outage in the area.
The output from Voip test:
Speed test stati ... |
| Topic: vonage suddenly not usable with comcast in Northern CA |
dulino
Replies: 5
Views: 603
|
Forum: Vonage Forum Archive
Posted: Sun Dec 31, 2006 7:18 pm Subject: On my linksys box I get "Can't connect to login server"
Any idea on what's going |
On my linksys box I get "Can't connect to login server"
Any idea on what's going on ? |
| Topic: Vonage Quality Going Down? |
dulino
Replies: 60
Views: 20225
|
Forum: Vonage Forum Archive
Posted: Mon Feb 07, 2005 3:54 pm Subject: Of course not, but last night I finaly decided to talk to them about technical issues |
| Certainly you wouldn't think this forum is a representative sample of experiences with Vonage, would you? A disproportionate number of people who register and post here do so because they're having a ... |
| Topic: Vonage Quality Going Down? |
dulino
Replies: 60
Views: 20225
|
Forum: Vonage Forum Archive
Posted: Sun Feb 06, 2005 9:23 pm Subject: I wonder how they stay in business. I've seen many posts around here recently about |
| I wonder how they stay in business. I've seen many posts around here recently about how horrible they are. |
| Topic: Horrible tech support service; just as horrible service lvl |
dulino
Replies: 1
Views: 1112
|
Forum: Vonage Forum Archive
Posted: Sun Feb 06, 2005 9:20 pm Subject: BTW...
When the router is off, inbound calls get straight to voicemail.
After |
BTW...
When the router is off, inbound calls get straight to voicemail.
After turning the router back on, inbound calls go through. If I try
again after about 2-3 minutes I get "All Circuits Ar ... |
| |
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