Search found 9 matches

I didn't document every phone call, but have many of them documented. When I call in to ask about this, they don't seem to have any record of their "promises".

I think I will just give up. I am s ...

I went to the Help section of the Vonage website, but the only number that I could find was the customer "no-service" number:
Customer Care:
Still can't find the answer? Every day, around the clock, ...

Thanks for the info VoipFrus. I was with them a little over 30 days the second time, and yes they forced me to get the equipment AGAIN so they could activate. The only reason that I stayed with them ...

Just more "scripting" from the account manager. I expected nothing more. I would love to just talk to someone. Is there a number to get to an account manager? I have never in my entire life had so ...

The answer to this question is so long that you will probably get bored reading it, but here goes. I switched to Vonage back in April, 2007. After a couple of weeks, I decided to switch back to my o ...

I have been in a dispute with Vonage over a cancellation charge of $93.48 for several months. I disputed it with my credit card company, but Vonage sent tons of paperwork which seemed to dispute my d ...

Thanks for all of the help. I have finally gotten it resolved, with no help from Vonage. My current phone provider had to call the National Registry of numbers (or something like that) to get them t ...

I have been trying for over a week to get Vonage to release my phone number back to my original phone service. They claim that they have done everything correctly, but my new service says that they h ...

I cancelled my Vonage account 5 days ago, and transferred back to a regular land line. However, since I cancelled, I cannot receive calls. When someone calls my number they get the message "this num ...