| Author |
Message |
| Topic: Temporary virtual number not in local exchange |
clave665
Replies: 4
Views: 598
|
 Forum: LNP – Local Number Portability
Posted: Sun Sep 24, 2006 3:08 pm Subject: Kloda, it just depends - sometimes the Vonage CS rep is dedicated enough to mention |
| Kloda, it just depends - sometimes the Vonage CS rep is dedicated enough to mention this to you - that the VN may not be local. Vonage can't guarantee 'locality', but at least you can be told about it ... |
| Topic: VZ DSL Going to Vonage for Phone YIKES! |
clave665
Replies: 5
Views: 818
|
Forum: LNP – Local Number Portability
Posted: Sun Aug 20, 2006 6:37 pm Subject: When I was at CS for Vonage I had that issue MANY times. Unfortunately, most of the |
| When I was at CS for Vonage I had that issue MANY times. Unfortunately, most of the problems stemmed from Vonage sales/CS/whomever NOT telling prospective customers about this. In fact, while a Vonage ... |
| Topic: first month free billing question. |
clave665
Replies: 6
Views: 490
|
Forum: Vonage Forum Archive
Posted: Tue Aug 01, 2006 6:58 pm Subject: If it wasn't then it almost definitely won't be. Vonage doesn't backdate the act |
I was curious to follow up and see if an activation fee was ever charged.
If it wasn't then it almost definitely won't be. Vonage doesn't backdate the act fee - 99.9% of the issues are with credit ... |
| Topic: first month free billing question. |
clave665
Replies: 6
Views: 490
|
Forum: Vonage Forum Archive
Posted: Thu Jul 27, 2006 9:08 am Subject: The first month free ONLY applies to the 24.99 service. It does NOT apply to activation |
| The first month free ONLY applies to the 24.99 service. It does NOT apply to activation fee (sometimes waived), shipping, whatever. As stated, your zero balance means you don't have any current plus ( ... |
| Topic: What is the real score about VG's quite period? |
clave665
Replies: 2
Views: 629
|
Forum: Vonage Stock
Posted: Tue Jul 25, 2006 5:49 am Subject: I'd go that way. I'd worked for Vonage CS (one of the WORST jobs I've ever had, look |
Is VONAGE still officially under the quite period? Or is this one big lie?
I'd go that way. I'd worked for Vonage CS (one of the WORST jobs I've ever had, look at why they're always hiring....) and ... |
| Topic: Cancelling my softphone number also cancelled my account! |
clave665
Replies: 3
Views: 584
|
Forum: Vonage V-Phone & SoftPhone
Posted: Wed Jul 19, 2006 8:47 pm Subject: Nah, Vonage will not release it for 30 days. You should be OK. |
| Yeah...I had to do what you suggested. I'm hoping that my original number is not reassigned before my ticket hits the tech support people. The thing that burns me is that the number was a port from my ... |
| Topic: Cancelling my softphone number also cancelled my account! |
clave665
Replies: 3
Views: 584
|
Forum: Vonage V-Phone & SoftPhone
Posted: Wed Jul 19, 2006 2:54 pm Subject: If your account was definitely cancelled, even if in error, you won't be able to |
| If your account was definitely cancelled, even if in error, you won't be able to do a quick reactivation. Don't waste your time trying - just do what you'd wind up doing anyway, which is to open a new ... |
| Topic: If You're Thinking of Buying a Vonage Device off Ebay...... |
clave665
Replies: 73
Views: 8891
|
Forum: Vonage Forum Archive
Posted: Fri Jul 07, 2006 7:25 pm Subject: Don't know if it's still happening, but Vonage did and prolly still does have a |
I'd agree. They probably don't realize the issue. I know awhile back there were retail devices with legitimate problems (MAC unrecognized), but not sure if that is still occuring.
Don't know if it' ... |
| Topic: Referred a friend, horrible experience |
clave665
Replies: 12
Views: 1679
|
Forum: Vonage Forum Archive
Posted: Mon Jul 03, 2006 1:27 pm Subject: Look at Vonage TOS. 2.12 is the 'out' clause for 'best effort'. If you cancel after |
I am fighting to maintain my friendship now. Vonage, are you listening?
Look at Vonage TOS. 2.12 is the 'out' clause for 'best effort'. If you cancel after 30 days, Vonage doesn't give a rat's ass ... |
| Topic: If You're Thinking of Buying a Vonage Device off Ebay...... |
clave665
Replies: 73
Views: 8891
|
Forum: Vonage Forum Archive
Posted: Mon Jul 03, 2006 6:29 am Subject: What can I tell you....it was Vonage Policy to say that. |
"IN WRITING" Yeah, like Ebay sellers are going to do that, once the auction is over and they have the cash.
What can I tell you....it was Vonage Policy to say that. |
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