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Search found 10 matches
Author Message
 Topic: My experience with Vonage - I can help them if they want it
cblakeman

Replies: 13
Views: 3051

PostForum: Vonage Forum Archive   Posted: Wed Feb 15, 2006 1:40 pm   Subject: Following is a letter just sent to the Executive Response Team recounting a disastrous
Following is a letter just sent to the Executive Response Team recounting a disastrous experience with Vonage. The purpose of the letter is to offer my help to Vonage in correcting the systemic issue ...
 Topic: How do I get Vonage to reverse the porting of my number?
cblakeman

Replies: 10
Views: 3179

PostForum: LNP – Local Number Portability   Posted: Mon Jan 09, 2006 5:55 pm   Subject: I already told them I don't want to pay for anything. That's the rub - they somehow
I already told them I don't want to pay for anything. That's the rub - they somehow think after my miserable experience that I should pay for the joy of having been without service for a week and spe ...
 Topic: How do I get Vonage to reverse the porting of my number?
cblakeman

Replies: 10
Views: 3179

PostForum: LNP – Local Number Portability   Posted: Mon Jan 09, 2006 3:57 pm   Subject: So cold gin has never apparently been frustrated by a company's lack of ability
So cold gin has never apparently been frustrated by a company's lack of ability or willingness to help solve a problem. I'm described as "petulant", dictionary definition - cranky: easily irritated o ...
 Topic: How do I get Vonage to reverse the porting of my number?
cblakeman

Replies: 10
Views: 3179

PostForum: LNP – Local Number Portability   Posted: Mon Jan 09, 2006 10:11 am   Subject: Thanks for the privacy lesson, but no thanks for the lack of help and shameless
Thanks for the privacy lesson, but no thanks for the lack of help and shameless cheerleading for Vonage. I came to this site to get help, not to bash Vonage (and yes, if you had bothered to read the ...
 Topic: How do I get Vonage to reverse the porting of my number?
cblakeman

Replies: 10
Views: 3179

PostForum: LNP – Local Number Portability   Posted: Sun Jan 08, 2006 9:53 pm   Subject: I signed up for Vonage 12/27 and began receiving emails about the upcoming service.
I signed up for Vonage 12/27 and began receiving emails about the upcoming service. On January 2, my phone stopped working (Qwest is the carrier) - no notice from anyone.

I called Qwest and they ...
 Topic: How do I get escalated help from Vonage?
cblakeman

Replies: 2
Views: 1144

PostForum: Vonage Forum Archive   Posted: Sat Jan 07, 2006 9:09 pm   Subject: 1) Service ported January 2, 2005 Acct. #1003598903 2) Router didn't arrive
1) Service ported January 2, 2005 Acct. #1003598903
2) Router didn't arrive until January 7 - five days later. No phone service for the five days.
3) Router did not work right out of the box.
4) ...
 Topic: Verizon Customers - How long did it take to transfer your #?
cblakeman

Replies: 175
Views: 54020

PostForum: LNP – Local Number Portability   Posted: Sat Jan 07, 2006 8:14 pm   Subject: 1) You ported my number last Tuesday, Jan. 2, five days before you even sent me the
1) You ported my number last Tuesday, Jan. 2, five days before you even sent me the router to use your service. This was confirmed by McKinsey in your Transfer Dept., Phone ID # 22789. She called the ...
 Topic: Not one apology for incredibly bad service
cblakeman

Replies: 0
Views: 1783

PostForum: LNP – Local Number Portability   Posted: Sat Jan 07, 2006 8:12 pm   Subject: 1) You ported my number last Tuesday, Jan. 2, five days before you even sent me the
1) You ported my number last Tuesday, Jan. 2, five days before you even sent me the router to use your service. This was confirmed by McKinsey in your Transfer Dept., Phone ID # 22789. She called the ...
 Topic: Email Address for Executive Response Team??
cblakeman

Replies: 10
Views: 14064

PostForum: LNP – Local Number Portability   Posted: Sat Jan 07, 2006 8:11 pm   Subject: 1/07/06 1) You ported my number last Tuesday, Jan. 2, five days before you even
1/07/06
1) You ported my number last Tuesday, Jan. 2, five days before you even sent me the router to use your service. This was confirmed by McKinsey in your Transfer Dept., Phone ID # 22789. She ca ...
 Topic: Verizon Customers - How long did it take to transfer your #?
cblakeman

Replies: 175
Views: 54020

PostForum: LNP – Local Number Portability   Posted: Sat Jan 07, 2006 8:08 pm   Subject: 1) You ported my number last Tuesday, Jan. 2, five days before you even sent me the
1) You ported my number last Tuesday, Jan. 2, five days before you even sent me the router to use your service. This was confirmed by McKinsey in your Transfer Dept., Phone ID # 22789. She called the ...
 


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