I left Vonage four months ago. I started getting replies to trouble service requests two months after canceling my service. Why is this? Four months later I am now getting mail on forums. Why is this?
Vonage is going to fail. They do not provide customer support any more. Only read from a script or disconnect the line when they do not know the answer.
so if i run a business in the us i have a choice. i can hire local talent or take my business to the lowest cheapest locale i can find in order to save %10 on labor costs. I can pay my domestic local ...
called once yesterday. Spoke to a US chap. called twice today. Both times today I asked what city they were in. Both times today they said they were from India.
1 Unlimited calling and other services for all residential plans are based on normal residential use by single-family household members. A combination of factors are used to determine abnormal use, including but not limited to: the number of unique numbers called, international calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
HIGH SPEED INTERNET REQUIRED. † LIMITED TIME OFFER, VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. As a subscriber to Vonage service, you agree to be bound by the Terms of Service. See www.vonage.com/tos for details. ¤ Where available. The number transfer process takes approximately 10 business days from the time you confirm your transfer request. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
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