| Author |
Message |
| Topic: Suggestions For Speeding Phone Number Transfer |
brobey
Replies: 19
Views: 5575
|
 Forum: LNP – Local Number Portability
Posted: Wed May 11, 2005 7:42 am Subject: I just posted the message above and mentioned Sprint in the message.
I guess |
I just posted the message above and mentioned Sprint in the message.
I guess the Voanage forum is cross advertising with its competition because the system automatically inserted a hyperlink to Spr ... |
| Topic: Customer Service |
brobey
Replies: 0
Views: 1106
|
Forum: LNP – Local Number Portability
Posted: Wed May 11, 2005 7:33 am Subject: I am curious as to how other customers view Vonage's customer service. I have initiated |
| I am curious as to how other customers view Vonage's customer service. I have initiated this survey to poll the masses. |
| Topic: Suggestions For Speeding Phone Number Transfer |
brobey
Replies: 19
Views: 5575
|
Forum: LNP – Local Number Portability
Posted: Wed May 11, 2005 7:23 am Subject: [font=Arial:c5604f48d9] I have to say that I have been rooting for Vonage from |
| I have to say that I have been rooting for Vonage from day one. I got more people to sign up for Vonage then I can recall. They event sent me a hat and a T-Shirt thanking me for sighing up so many p ... |
| Topic: Why is customer service/tech support phone always busy? |
brobey
Replies: 4
Views: 6792
|
Forum: LNP – Local Number Portability
Posted: Wed Mar 09, 2005 10:05 pm Subject: I am telling you that since this upgrade that was done in the middle of the day, whoever |
I am telling you that since this upgrade that was done in the middle of the day, whoever thought that one up should be fired, the CS number has been busy.
I think that vonage is having growing pains ... |
| Topic: Vonage better get their act together on number transfers |
brobey
Replies: 24
Views: 5247
|
Forum: LNP – Local Number Portability
Posted: Wed Mar 09, 2005 12:55 pm Subject: It may be true that Qwest is fast. I will not dispute that.
We are in Sprint country |
It may be true that Qwest is fast. I will not dispute that.
We are in Sprint country down in the SE. Now I will concede that if Sprint was doing its job with customer service there might not be as ... |
| Topic: Vonage better get their act together on number transfers |
brobey
Replies: 24
Views: 5247
|
Forum: LNP – Local Number Portability
Posted: Wed Mar 09, 2005 7:40 am Subject: 1. The intent of the law was to allow people to transfer phone number.
2. Vonage |
1. The intent of the law was to allow people to transfer phone number.
2. Vonage wants new customers
3. The customers want to keep their numbers or they would not have pressured congress for the law ... |
| Topic: Suggestions and complaints for the Vonage Management Team |
brobey
Replies: 14
Views: 7327
|
Forum: Vonage Forum Archive
Posted: Wed Mar 09, 2005 7:25 am Subject: :(
It is unfortunate that Vonage is a new company and has very little experience |
It is unfortunate that Vonage is a new company and has very little experience in customer service. I don't know what has happened in the last month or two but something is very different.
Here ... |
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