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If your number transfer is bogged down for 6+ weeks with no relief in site CANCEL IT!

Then restart it using the new eLOA (electronic LOA) method. Ports that have been hanging for 3,4,5 months are ...

You can't SWAP a primary and a virtual (well, let's just say they won't do it) but you can easily turn your primary number into a virtual number once the port completes and your ported number is your ...

Here is an interesting (unscientific) statistic that my friend told me about today.

He/she has a list of about 150 people who had problem getting their LOA forms received by Vonage so they sent the ...

That depends on if your ORIGINAL ACCOUNT still exists. If the actual account was cancelled then it won't help. Currently our account with Sprint answers our number and says "Calls are being taken at ...

That is not correct. Most major LEC's will keep an account active without a physical copper connection. Unfortunately many of the reps at the LEC's don't have a clue when you ask about it. Sometimes ...

Any new Vonage signups as of Yesterday will no longer have to fax an LOA and phone bill. There will now be an electronic submssion by (yet another) Vonage partner (3PV) of the LOA forms.

Anyone wh ...

Quite obviously that comment is meant in the "legal" sense and is the reason Vonage is unable to do their own transfers and must rely on 3rd part carriers which is why it takes longer then a regulated ...

ANYONE in billing or who takes LNP calls can give a credit for LNP delays. You don't need a manager. Managers (actually there are not managers, they are "team leads" aka supervisors over groups of re ...

"There are eight million stories in the Naked City. This has been one of them." (That was my dad's fav line. Ever see that show from the late 50's? http://www.cfhf.net/lyrics/naked.htm ). Anyways, of ...