| Author |
Message |
| Topic: How to dispute a cancellation charge |
The_Jerk
Replies: 21
Views: 1778
|
 Forum: Vonage Forum Archive
Posted: Mon Oct 29, 2007 5:46 pm Subject: I am an account manager at Vonage. After the MBG period of sixty days expires the |
| I am an account manager at Vonage. After the MBG period of sixty days expires the device is yours to keep, so even if you send it back there is no refund. Its all in the TOS. People say we are scam ar ... |
| Topic: No incentives given to existing customers |
The_Jerk
Replies: 5
Views: 1089
|
Forum: Vonage Forum Archive
Posted: Mon Oct 29, 2007 3:27 am Subject: You want a new device just because you have been a customer for a long time? Ok then, |
| You want a new device just because you have been a customer for a long time? Ok then, I want you to do me a favor. After your done calling Vonage, take your 2002 honda to the dealer and say you want a ... |
| Topic: How to dispute a cancellation charge |
The_Jerk
Replies: 21
Views: 1778
|
Forum: Vonage Forum Archive
Posted: Mon Oct 29, 2007 3:14 am Subject: It seems like you were charged the disconnection and rebate recovery fee which |
| It seems like you were charged the disconnection and rebate recovery fee which are not waive-able, and can't be disputed. The Terms of Service when you signed up were for one year. If you canceled bef ... |
| Topic: International calling? |
The_Jerk
Replies: 15
Views: 1838
|
Forum: Vonage Forum Archive
Posted: Mon Oct 29, 2007 3:07 am Subject: International calls to a cellular number are not free. Only landlines |
| International calls to a cellular number are not free. Only landlines |
| Topic: Disappointed in customer support |
The_Jerk
Replies: 3
Views: 1105
|
Forum: Vonage Forum Archive
Posted: Mon Oct 29, 2007 3:00 am Subject: None of the devices are manufactured solely for vonage. They are just provisioned |
| None of the devices are manufactured solely for vonage. They are just provisioned to be used solely for vonage service, which is done after you order the device. |
| Topic: Vonage, Verizon Settle Patent Lawsuit |
The_Jerk
Replies: 5
Views: 1189
|
Forum: Vonage Forum Archive
Posted: Mon Oct 29, 2007 2:51 am Subject: I am a Vonage Employee and I can assure you AT&T is not buying Vonage. Mainly |
| I am a Vonage Employee and I can assure you AT&T is not buying Vonage. Mainly for the simple reason being that we aren't for sale. Now that the Verizon case has been settled, we can continue to fo ... |
| Topic: AT&T buying... |
The_Jerk
Replies: 13
Views: 2602
|
Forum: Vonage Forum Archive
Posted: Mon Oct 29, 2007 2:47 am Subject: I am a Vonage Employee and I can assure you AT&T is not buying Vonage. Mainly |
| I am a Vonage Employee and I can assure you AT&T is not buying Vonage. Mainly for the simple reason being that we aren't for sale. Now that the Verizon case has been settled, we can continue to fo ... |
| |
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