| Author |
Message |
| Topic: "press the £ button"! |
ThePotato
Replies: 18
Views: 3289
|
Forum: Vonage UK
Posted: Wed Jan 18, 2006 7:49 pm Subject: BT calls it the "square" button. Maybe Vonage can follow suit? And change the voicemail |
| BT calls it the "square" button. Maybe Vonage can follow suit? And change the voicemail access code to 1571 whilst we're at it. Oh, and change the ringer too (I know it's the UK style, but to me it ... |
| Topic: 0906 Premium Rate Numbers |
ThePotato
Replies: 12
Views: 6071
|
Forum: Vonage UK
Posted: Wed Aug 31, 2005 4:34 pm Subject: According to the Vonage service announcements, you can now call 00800 numbers |
According to the Vonage service announcements, you can now call 00800 numbers free of charge. Excellent  |
| Topic: Non-Working DTMF on IVR Systems |
ThePotato
Replies: 0
Views: 1222
|
Forum: Vonage UK
Posted: Sat Aug 20, 2005 9:45 am Subject: Hello all,
Today I tried to call BTYahoo! Internet Services and, as with many |
Hello all,
Today I tried to call BTYahoo! Internet Services and, as with many large companies, they have an IVR system where you "Press 1 for Sales, 2 for Billing" etc etc... Now, I tried to press ... |
| Topic: Incoming ring still US style not UK |
ThePotato
Replies: 29
Views: 4992
|
Forum: Vonage UK
Posted: Thu Aug 18, 2005 2:04 pm Subject: All my tones are still US tones, aside of course from the ring tone itself. I might |
| All my tones are still US tones, aside of course from the ring tone itself. I might ask them tomorrow if they're willing to change the rest over to the UK style ones, as per the Sipura page. As an a ... |
| Topic: Incoming ring still US style not UK |
ThePotato
Replies: 29
Views: 4992
|
Forum: Vonage UK
Posted: Wed Aug 03, 2005 3:00 pm Subject: Yeah, I showed them the Sipura screen, but as per the post above they said they were |
| Call up tech support and tell them you'd like for them to change a few settings on your router. All of the USA techs I've spoken with were totally unaware of these features or how they worked, but on ... |
| Topic: Incoming ring still US style not UK |
ThePotato
Replies: 29
Views: 4992
|
Forum: Vonage UK
Posted: Tue Aug 02, 2005 9:39 am Subject: Interestingly enough, I've just tried what you've said above and spoken to two |
| Interestingly enough, I've just tried what you've said above and spoken to two techs. They were both happy to change the ring to a UK one, but they refused to change anything else stating "We've been ... |
| Topic: 0906 Premium Rate Numbers |
ThePotato
Replies: 12
Views: 6071
|
Forum: Vonage UK
Posted: Mon Jun 27, 2005 2:48 pm Subject: Yeah, I get the same issue here too. I sometimes try to call TV competitions and |
| Yeah, I get the same issue here too. I sometimes try to call TV competitions and can't because both Vonage and my mobile provider block them. Shame. I might ring up to ask them if it's something th ... |
| Topic: One person cannot dial in |
ThePotato
Replies: 4
Views: 1384
|
Forum: Vonage UK
Posted: Sun Jun 05, 2005 12:29 pm Subject: I'd ring Vonage and tell them the exchange you're on, and tell them that there's |
| I'd ring Vonage and tell them the exchange you're on, and tell them that there's a problem. They can then sort it out from there relatively easily. Might be worth giving BT a call too and letting th ... |
| Topic: Phone not ringing |
ThePotato
Replies: 28
Views: 10699
|
Forum: Vonage UK
Posted: Tue Apr 12, 2005 7:39 pm Subject: As as quick aside...
My phones didn't ring, so I added a microfilter. One worked, |
As as quick aside...
My phones didn't ring, so I added a microfilter. One worked, one didn't, so I obviously use the one that does. However, it rings in the American style of one long ring, then a ... |
| Topic: Voicemail *123 Not Working |
ThePotato
Replies: 3
Views: 1302
|
Forum: Vonage UK
Posted: Mon Apr 04, 2005 9:26 am Subject: How long have you left it before hanging up? It can sometimes (in my experience) |
| How long have you left it before hanging up? It can sometimes (in my experience) take upto 20 seconds to connet, therefore causing the user to think it's not working. |
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