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Search found 39 matches
Author Message
 Topic: Put a Fork in me. . . .
Takeda

Replies: 21
Views: 4003

PostForum: Vonage Forum Archive   Posted: Sun Jan 08, 2006 1:10 pm   Subject: The attitude of people like cid92, and Trowski is part of the reason Vonage is in
The attitude of people like cid92, and Trowski is part of the reason Vonage is in the trouble it's in!!! However, I did have a good PM exchange with Trinijoy, and I believe he is sincere in trying to ...
 Topic: Put a Fork in me. . . .
Takeda

Replies: 21
Views: 4003

PostForum: Vonage Forum Archive   Posted: Sat Jan 07, 2006 5:22 pm   Subject: I think it is the other way around. I have talked to several people that have had
I have had great experience with customer service. I have also read other posts where people have been helped via customer service. It is probably a small percentage that have problems overall - unfor ...
 Topic: Put a Fork in me. . . .
Takeda

Replies: 21
Views: 4003

PostForum: Vonage Forum Archive   Posted: Sat Jan 07, 2006 4:29 pm   Subject: Poor service is becoming the "norm" with Vonage!!
Poor service is becoming the "norm" with Vonage!!
 Topic: Customer Service Problem - Am I the Only One?
Takeda

Replies: 5
Views: 1542

PostForum: Vonage Forum Archive   Posted: Sat Jan 07, 2006 4:15 pm   Subject: I've had the same thing since September, I'm moving to Time Warner Digital phone
I've had the same thing since September, I'm moving to Time Warner Digital phone service Monday!!
 Topic: Is There A Direct Line To A Vonage Executive Response Team?
Takeda

Replies: 11
Views: 6050

PostForum: Vonage Forum Archive   Posted: Sat Jan 07, 2006 4:08 pm   Subject: I can understand thr frustration of the customer service number! I have had extremely
I can understand thr frustration of the customer service number! I have had extremely poor service from Vonage since September.
Time Warner is scheduled to come Monday, and install their digital
pho ...
 Topic: Problems with outbound calls, receiver can't hear you?
Takeda

Replies: 22
Views: 6819

PostForum: Vonage Forum Archive   Posted: Fri Dec 30, 2005 2:11 pm   Subject: I still have the same problems! The latest Vonage "feature" is toll free (8XX)
I still have the same problems! The latest Vonage "feature" is toll free (8XX) numbers don't work. I guess this is effective on cutting back on customer service calls.....
 Topic: Toll Free (8XX) Numbers Dead
Takeda

Replies: 10
Views: 2493

PostForum: Vonage Forum Archive   Posted: Fri Dec 23, 2005 12:36 pm   Subject: Toll Free numbers are dead again!!!! Powering off the telephone router DID NOT
Toll Free numbers are dead again!!!! Powering off the telephone router DID NOT work this time!!
 Topic: Extremely poor service
Takeda

Replies: 6
Views: 2403

PostForum: Vonage Forum Archive   Posted: Fri Dec 23, 2005 8:48 am   Subject: I've had extremely poor service for over 2 months now, and Vonage hasn't been able
I've had extremely poor service for over 2 months now, and Vonage hasn't been able to correct it. I've signed up for Time Warner VoIP.
 Topic: Overall Opinion of Vonage
Takeda

Replies: 38
Views: 11657

PostForum: Vonage Forum Archive   Posted: Thu Dec 22, 2005 9:04 pm   Subject: Vonage has grown too fast, and they haven't kept their server network up to the
Vonage has grown too fast, and they haven't kept their server network up to the demand! Therefore, more, and more people
are getting terrible service!!
 Topic: Charge For Returned Equipment
Takeda

Replies: 0
Views: 925

PostForum: Vonage Forum Archive   Posted: Thu Dec 22, 2005 1:42 pm   Subject: How many of you are charged for defective equipment that is returned under warranty?
How many of you are charged for defective equipment that is returned under warranty?
 


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