| Author |
Message |
| Topic: Put a Fork in me. . . . |
Takeda
Replies: 21
Views: 2744
|
Forum: Vonage Forum Archive
Posted: Sun Jan 08, 2006 1:10 pm Subject: The attitude of people like cid92, and Trowski is part of the reason Vonage is in |
| The attitude of people like cid92, and Trowski is part of the reason Vonage is in the trouble it's in!!! However, I did have a good PM exchange with Trinijoy, and I believe he is sincere in trying to ... |
| Topic: Put a Fork in me. . . . |
Takeda
Replies: 21
Views: 2744
|
Forum: Vonage Forum Archive
Posted: Sat Jan 07, 2006 5:22 pm Subject: I think it is the other way around. I have talked to several people that have had |
| I have had great experience with customer service. I have also read other posts where people have been helped via customer service. It is probably a small percentage that have problems overall - unfor ... |
| Topic: Put a Fork in me. . . . |
Takeda
Replies: 21
Views: 2744
|
Forum: Vonage Forum Archive
Posted: Sat Jan 07, 2006 4:29 pm Subject: Poor service is becoming the "norm" with Vonage!! |
| Poor service is becoming the "norm" with Vonage!! |
| Topic: Customer Service Problem - Am I the Only One? |
Takeda
Replies: 5
Views: 1135
|
Forum: Vonage Forum Archive
Posted: Sat Jan 07, 2006 4:15 pm Subject: I've had the same thing since September, I'm moving to Time Warner Digital phone |
| I've had the same thing since September, I'm moving to Time Warner Digital phone service Monday!! |
| Topic: Is There A Direct Line To A Vonage Executive Response Team? |
Takeda
Replies: 11
Views: 4187
|
Forum: Vonage Forum Archive
Posted: Sat Jan 07, 2006 4:08 pm Subject: I can understand thr frustration of the customer service number! I have had extremely |
I can understand thr frustration of the customer service number! I have had extremely poor service from Vonage since September.
Time Warner is scheduled to come Monday, and install their digital
pho ... |
| Topic: Problems with outbound calls, receiver can't hear you? |
Takeda
Replies: 22
Views: 3822
|
Forum: Vonage Forum Archive
Posted: Fri Dec 30, 2005 2:11 pm Subject: I still have the same problems! The latest Vonage "feature" is toll free (8XX) |
| I still have the same problems! The latest Vonage "feature" is toll free (8XX) numbers don't work. I guess this is effective on cutting back on customer service calls..... |
| Topic: Toll Free (8XX) Numbers Dead |
Takeda
Replies: 10
Views: 1637
|
Forum: Vonage Forum Archive
Posted: Fri Dec 23, 2005 12:36 pm Subject: Toll Free numbers are dead again!!!! Powering off the telephone router DID NOT |
| Toll Free numbers are dead again!!!! Powering off the telephone router DID NOT work this time!! |
| Topic: Extremely poor service |
Takeda
Replies: 6
Views: 1767
|
Forum: Vonage Forum Archive
Posted: Fri Dec 23, 2005 8:48 am Subject: I've had extremely poor service for over 2 months now, and Vonage hasn't been able |
| I've had extremely poor service for over 2 months now, and Vonage hasn't been able to correct it. I've signed up for Time Warner VoIP. |
| Topic: Overall Opinion of Vonage |
Takeda
Replies: 38
Views: 7892
|
Forum: Vonage Forum Archive
Posted: Thu Dec 22, 2005 9:04 pm Subject: Vonage has grown too fast, and they haven't kept their server network up to the |
Vonage has grown too fast, and they haven't kept their server network up to the demand! Therefore, more, and more people
are getting terrible service!! |
| Topic: Charge For Returned Equipment |
Takeda
Replies: 0
Views: 640
|
Forum: Vonage Forum Archive
Posted: Thu Dec 22, 2005 1:42 pm Subject: How many of you are charged for defective equipment that is returned under warranty? |
| How many of you are charged for defective equipment that is returned under warranty? |
| |