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This doesn't sound like a Vonage problem, since you're losing both internet service and phone service. (I assume that when the light goes out, the phone doesn't work. Is this correct? The lights on ...

Try the executive response team. The last I heard, their number was 888 580 4020.

You might also want to check out one of the new DEC phones. I understand that they also work in the 2 GHz range, but a bit below the frequencies used for wireless networking.

You do have a problem. If cordless isn't an option, then I don't know of any other except house wiring. I'd check with the apartment manager and see how difficult it might be to disconnect from the ...

No, you can't use a second V-portal for the same phone number. You could use one for a different phone number. Of course that would cost extra money.

I understand your desire to avoid cordless, s ...

Gravityg, did you try plugging the PAP2 directly into the modem?

I've never heard any mention of this. I can't even find anything about a volume control in the V-portal user's manual.

Good plan, but while you're waiting for a new device, let's troubleshoot a bit. Please post the results of the forum VoIP speed test (on the forum speed dial drop down menu). Also, try plugging the ...

Sandy, what does the network setup on your computer look like? Are you using any kind of login procedures provided by the hotel?

If you plug the computer into the VT1005, are you able to get to th ...

JJ, please give the rest of the technical information listed in the sticky message at the top of the forum.

I gather that the V-portal worked all right when it was ahead of the router, but won't wh ...