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I just wanted to say a big THANK YOU to everyone for your help. The problem seemed to be with the Comcast ISP and their service outage (or slow speed in my case). The issue has been resolved as of t ...

The bolded observation is very important. now to clinch the fact that the problem is with your wireless router is to connect your computer directly to the modem and run the tests. If the data is goo ...

wow, these are some terrible scores.

2 things.

1. what is the wireless router make and model?

2. re-run the tests with only the modem connected to your computer and post the results.

#2 ...

I'm new at this help piece with Vonage, but have noticed some significantly choppy audio with the service as of this morning. Over the past weekend, I also noticed that downloads of any kind on the c ...

As of 6:14 p.m. ET, the site is still kicking me out of the Call Forwarding area. I am trying to look in the Activity section to get a list of client calls I made today, but can't view the 7-day acti ...

Have a WRTP54G, ver 1.0062 firmware. Comcast is my ISP with a Scientific Atlanta DPC 2100 modem.

Bandwidth is 8Mb down and 768k up. Ping tests are fine with an avg of 25ms.

Started having prob ...

I have received four phone calls this morning since about 9 a.m. ET. When I pick up the phone and say hello, I cannot hear the person on the other end. They try to call back, but the problem persist ...

I know I am late with this post. But, yes, last Thursday (April 20) I experienced the same Vonage outage. I am in area code 678 in Atlanta. I did not think to check this site, but I am glad that I ...