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I completely understand what you are saying!
I experience the same frustration when calling them with a problem.
I guess they do have to repeat the same steps not matter what the problem is....
I d ...

DIY rocks!?
What is DIY?
The guy I talked with didn't know exactly how it got fixed, but he is going to call me once he get to know how they did it.
Once I have that info I will publish it here, ju ...

Well,

Last Monday they finally fixed the problem.
It took almost a month since the problem was reported, but it has been fixed and now I can say I am happy!!
;o)

I guess you must be right. The poor competition could be the generator of the difference in price.
Also you are correct about Bell Canada charging 40 dollars a month for the service, but that is for ...

In the U.S.A Vonage customers pay only 24.99 American dollars for the unlimited service.
We have to pay here 39.99 Canadian dollars for "almost" the same service.
With the current exchange rate ( ...

hmm It must be because Canadians are always treated differently...
For example: in the U.S.A you pay less for the very same service and with more features. We have to pay here 39.99 Canadian dollars ...

It is a Vonage issue. Do not let them tell you it is something on your set up. You can check that just going to the web and checking how the calls are registered there.... If the problem is represe ...

That suggestion doesn't really cut it. I am paying for a service that offers caller ID with name, and I am not getting the service it was offered (advertised) If Vonage would give me a discount due t ...

You are lucky if it is only all the incoming calls coming from the 416 area code! In my case I don't get a name in ANY incoming calls.
I am not sure if they are aware of the your particular situatio ...

Are the few numbers that you still consistently get correct part of your phone's memory? (in your directory)
In my case the only numbers that come with name are the ones I have recorded in the phone, ...