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Texx,

I went thru the steps.

I did a ipconfig /all with the vonage modem connected, and with my cable modem connected directly and they both gave me the same DNS Servers.

When I did the nsl ...

I did try many of the steps you mention.

Again, I had no problem getting to the Net BEFORE I hooked up the Vonage Modem. When I took the 1st Modem off and connected my cable modem back to my PC, I ...

I know they have some operations in Edison, NJ. As I stated in earlier posts, I had to return modems to an Edison, NJ address.

And yes, there is a HUGE Indian population in the Edison/Iselin area. ...

Update:

I got my 3rd router and I STILL HAVE THE SAME ISSUES!!!!

However, after speaking with my 3rd CSR from India, he told me that it's perhaps my cable company that may be the problem. He sai ...

Yeah, I think that 2nd phone line is for a 2nd phone number, not to have 2 phones hooked up to the same number.

I just went thru the home networking procedure and the only problem was that the phon ...

Update:

I did call Customer Service and spoke with a supervisor named Pranav. I explained the situation and he gave me a $10.00 credit towards my 1st bill, which comes AFTER my first free month of ...

No. I spoke with 2 customer service representatives and they both said that Vonage will not pay for the shipping.

Note: I sent the 1st unit back this morning and it cost me $4.83. It's not so muc ...

Greetings All,

I'm a new Vonage customer whose been trying to setup vonage.

My problem was that the phone works fine, but I could get no Internet Access. I called Customer Service 3 times - the ...