| Author |
Message |
| Topic: What Firmware Version should I have for an RTP300? |
Nidae213
Replies: 4
Views: 333
|
 Forum: Vonage Forum Archive
Posted: Wed Nov 08, 2006 10:54 am Subject: You currently have a newer firmware than I have listed here at work, so I'm not sure |
| You currently have a newer firmware than I have listed here at work, so I'm not sure if it is an issue with the firmware or not. I also don't have any release notes for it either. |
| Topic: one clarification |
Nidae213
Replies: 3
Views: 270
|
Forum: Vonage Forum Archive
Posted: Wed Nov 08, 2006 9:03 am Subject: He's correct. If you took the device to India and dialed 911, dispatchers would |
| He's correct. If you took the device to India and dialed 911, dispatchers would send assistance to your American/Canadian/UK? address. |
| Topic: Jitterd broken audio |
Nidae213
Replies: 9
Views: 358
|
Forum: Vonage Forum Archive
Posted: Tue Nov 07, 2006 6:23 pm Subject: Could you connect you PC directly to the inetrnet connection and run the test again?
The |
Could you connect you PC directly to the inetrnet connection and run the test again?
The only reason why I ask is to see if it is an issue with the ISP or the Vonage device. If you are still gettin ... |
| Topic: Jitterd broken audio |
Nidae213
Replies: 9
Views: 358
|
Forum: Vonage Forum Archive
Posted: Tue Nov 07, 2006 6:10 pm Subject: The only thing I see, that it might have something to do with the latency. You said |
| The only thing I see, that it might have something to do with the latency. You said that up above that it is at 104ms. As a Vonage tech, we try to recommend latency between nothing and 50-60, but 100 ... |
| Topic: Jitterd broken audio |
Nidae213
Replies: 9
Views: 358
|
Forum: Vonage Forum Archive
Posted: Tue Nov 07, 2006 5:28 pm Subject: Is it currently on low? |
| Is it currently on low? |
| Topic: Calling ex-vonage customers |
Nidae213
Replies: 10
Views: 1166
|
Forum: Vonage Forum Archive
Posted: Tue Nov 07, 2006 3:15 pm Subject: I couldn't have suggested it better. It is a Vonage problem. It is their fault. |
| It's a common problem. Vonage neglects to properly update their data base to reflect the status of the number as belonging to another service rather than being inactive. As you've observed, other se ... |
| Topic: replacing existing linksys RTP312 - what should I buy now? |
Nidae213
Replies: 7
Views: 559
|
Forum: Vonage Forum Archive
Posted: Tue Nov 07, 2006 3:13 pm Subject: I will agree that it can be a troublesome experience trying to use a used-device.
The |
I will agree that it can be a troublesome experience trying to use a used-device.
The Tier 3 support team has to remove the device from an older account if it is deactivated and then add it to your ... |
| Topic: VT2442 Internet (activity) Light |
Nidae213
Replies: 8
Views: 324
|
Forum: Vonage Forum Archive
Posted: Tue Nov 07, 2006 3:08 pm Subject: Heh, well, I am getting this information from the Internal Knowledge Base for |
| Heh, well, I am getting this information from the Internal Knowledge Base for the Vonage Tech Supprt center where I work. I just located the device in our IKB and found the version. |
| Topic: Jitterd broken audio |
Nidae213
Replies: 9
Views: 358
|
Forum: Vonage Forum Archive
Posted: Tue Nov 07, 2006 3:07 pm Subject: What is your Bandwidth Saver settings currently set at? |
| What is your Bandwidth Saver settings currently set at? |
| Topic: A story about vonage |
Nidae213
Replies: 7
Views: 651
|
Forum: Vonage Forum Archive
Posted: Tue Nov 07, 2006 2:50 pm Subject: Heh, well, we are but humans.
I know if you wandered about my call center for |
Heh, well, we are but humans.
I know if you wandered about my call center for a day, you would see why some people really don't know what they are doing. The out sourced centers do a great job with ... |
| |
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