| Author |
Message |
| Topic: Billing Practices & Customer Service |
Matthew_83
Replies: 0
Views: 1513
|
 Forum: Vonage Canada
Posted: Mon Dec 14, 2009 2:14 pm Subject: I am very frustrated with the billing practices and customer service from Vonage.
I've |
I am very frustrated with the billing practices and customer service from Vonage.
I've been a Vonage user for over 4 years and I've never had a problem with the service itself - I love it, and I've ... |
| Topic: Voicemail - Not Receiving Emails Anymore |
Matthew_83
Replies: 11
Views: 1417
|
Forum: Vonage Canada
Posted: Sat Aug 11, 2007 7:07 pm Subject: .. IT'S NOT WORKING AGAIN! So I was premature in celebrating before. It was only |
If you had called in back on the 2nd of August and they had told you it was actually going to take a week to fix the problem. What would your response have been?
The person who you were talking ... |
| Topic: Voicemail - Not Receiving Emails Anymore |
Matthew_83
Replies: 11
Views: 1417
|
Forum: Vonage Canada
Posted: Tue Aug 07, 2007 9:29 pm Subject: At the time of posting this message ... IT WORKS AGAIN!
I just came home from |
At the time of posting this message ... IT WORKS AGAIN!
I just came home from work and saw in my email account that I had received email notifications for all of my missed calls today.
I had ... |
| Topic: Voicemail notifications to multiple emails |
Matthew_83
Replies: 3
Views: 623
|
Forum: Vonage Forum Archive
Posted: Sat Aug 04, 2007 12:10 am Subject: I was excited when I first saw that too. I was also using Gmail to forward to other |
| Not sure when this happened, but I just noticed that Vonage now lets you send voicemail notifications to up to 5 email addresses. I had previously done this via a GMail forwarding account, but this w ... |
| Topic: Voicemail - Not Receiving Emails Anymore |
Matthew_83
Replies: 11
Views: 1417
|
Forum: Vonage Canada
Posted: Sat Aug 04, 2007 12:03 am Subject: I just tried this ... waited a while ... and left a few voicemails ... still no notification |
So... Your Voicemail Email Notification does work anymore... What a surprise...
Here is the fix. Every couple of months mine stops working too. First I tried disabling email notification and then ... |
| Topic: Voicemail - Not Receiving Emails Anymore |
Matthew_83
Replies: 11
Views: 1417
|
Forum: Vonage Canada
Posted: Thu Aug 02, 2007 11:39 pm Subject: If you could ... please update this thread again when you hear back from them or |
Right there with you... I have had a ticket open with them for 48 hours now, still no resolution. My email notification has been not working for about 2 weeks....
If you could ... please update t ... |
| Topic: Voicemail - Not Receiving Emails Anymore |
Matthew_83
Replies: 11
Views: 1417
|
Forum: Vonage Canada
Posted: Thu Aug 02, 2007 12:30 am Subject: I've noticed for the last few days that we have not been receiving our email notifications |
I've noticed for the last few days that we have not been receiving our email notifications of new voicemail messages.
Really, this has been since the changes on the Canadian site for adding multi ... |
| Topic: Call Activity Not Available |
Matthew_83
Replies: 5
Views: 528
|
Forum: Vonage Forum Archive
Posted: Tue Jul 10, 2007 11:35 pm Subject: Same thing is happening to my account here in Ontario Canada.
Call activity |
Same thing is happening to my account here in Ontario Canada.
Call activity is not available on the Dashboard, but all calls are still being logged if you click on "Activity"
I still like to see ... |
| Topic: Phone has stopped ringing but CallerID still shows |
Matthew_83
Replies: 5
Views: 776
|
Forum: Vonage Canada
Posted: Tue Jul 10, 2007 11:30 pm Subject: It's not forwarded (unless we're in a power outage in which case none of them ring). |
This sounds like your number is being call forwarded. I know when I forward my number my home phone will ring once and then nothing, I still get the call display.
It's not forwarded (unless we're ... |
| Topic: Power Light Blinking Red?? |
Matthew_83
Replies: 8
Views: 5800
|
Forum: Vonage Canada
Posted: Tue Jul 10, 2007 12:37 am Subject: Where we live we have frequent (unfortunately!) power outages. For months and |
| Where we live we have frequent (unfortunately!) power outages. For months and months the Vonage router (same as yours ... VT2442) rebooted like a charm and our home network was up and running again.
... |
| |
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