| Author |
Message |
| Topic: Perplexing whole house wiring and/or V-Portal problem? |
John_in_PA
Replies: 71
Views: 17398
|
 Forum: Hard Wiring - Installation
Posted: Tue Jan 29, 2008 3:27 pm Subject: Although the problem was perplexing and frustrating...I must admit that the |
| Although the problem was perplexing and frustrating...I must admit that the support people at Vonage, especially the Advance Operations guys (1 of whom was on the phone with me for 4 hours) were more ... |
| Topic: Perplexing whole house wiring and/or V-Portal problem? |
John_in_PA
Replies: 71
Views: 17398
|
Forum: Hard Wiring - Installation
Posted: Tue Jan 29, 2008 3:08 pm Subject: whatumean, during my trouble shooting of the problem I kept my fax machine, DirecTV |
| whatumean, during my trouble shooting of the problem I kept my fax machine, DirecTV set0top boxes and any long runs 100 or more feet out of the loop (un-connected) ...made no difference. |
| Topic: Perplexing whole house wiring and/or V-Portal problem? |
John_in_PA
Replies: 71
Views: 17398
|
Forum: Hard Wiring - Installation
Posted: Mon Jan 28, 2008 9:03 pm Subject: As update to the problem I was having with V-Portal.
Replacing the V-Portal |
As update to the problem I was having with V-Portal.
Replacing the V-Portal with the store bought Linksys adapter has cured the problem. No more error code 013 or the need to do a daily rebooting. ... |
| Topic: Perplexing whole house wiring and/or V-Portal problem? |
John_in_PA
Replies: 71
Views: 17398
|
Forum: Hard Wiring - Installation
Posted: Sun Jan 27, 2008 9:28 pm Subject: Yes Steve - the problem persists even if only two home runs are connected together. |
Yes Steve - the problem persists even if only two home runs are connected together.
At this point I'm pretty much convinced the whole problem lies with the V-Portal itself. As such I'm now testi ... |
| Topic: Perplexing whole house wiring and/or V-Portal problem? |
John_in_PA
Replies: 71
Views: 17398
|
Forum: Hard Wiring - Installation
Posted: Sun Jan 27, 2008 4:26 pm Subject: Steve,
Yes....the problem persists even with no phones plugged into jacks.
And |
Steve,
Yes....the problem persists even with no phones plugged into jacks.
And yes the problem always manifests immediately when I reboot with the V-Portal while it is plugged into the wiring.
... |
| Topic: Perplexing whole house wiring and/or V-Portal problem? |
John_in_PA
Replies: 71
Views: 17398
|
Forum: Hard Wiring - Installation
Posted: Sun Jan 27, 2008 2:10 am Subject: Steve.
When the home runs are disconnected from each other there are no problems. |
Steve.
When the home runs are disconnected from each other there are no problems.
The V-Portal with each (independent) home run works perfectly - that is 1 phone jack, the V-portable plugged in ... |
| Topic: Perplexing whole house wiring and/or V-Portal problem? |
John_in_PA
Replies: 71
Views: 17398
|
Forum: Hard Wiring - Installation
Posted: Sat Jan 26, 2008 7:10 am Subject: Hello all...hope some-one out there in Vonage Forum land can help shed some light |
| Hello all...hope some-one out there in Vonage Forum land can help shed some light on this strange problem. I was on the phone with a tech. from the Advanced Operations department for hours and hours. ... |
| |
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