| Author |
Message |
| Topic: "Beeps" during calls |
JoeP
Replies: 53
Views: 9939
|
Forum: Vonage Forum Archive
Posted: Wed Oct 12, 2005 6:31 pm Subject: Although I don't have a solution at this time I would like to note that I have been |
| Although I don't have a solution at this time I would like to note that I have been experiencing this issue since subscribing to Vonage service exactly 4 weeks ago. I have had 7 telephone Tech Support ... |
| Topic: New Service - Two Issues |
JoeP
Replies: 6
Views: 1210
|
Forum: Vonage Forum Archive
Posted: Fri Sep 23, 2005 6:41 pm Subject: Called Tech Support again this morning. This Tech said he made some "configuration" |
Called Tech Support again this morning. This Tech said he made some "configuration" changes and suggested I try it for 24 hours again. Well as of the post of this message the issues still exists.
... |
| Topic: New Service - Two Issues |
JoeP
Replies: 6
Views: 1210
|
Forum: Vonage Forum Archive
Posted: Thu Sep 22, 2005 5:45 pm Subject: I placed a call to Tech Support and got a Level 2 Tech. He suggested booting the device |
| I placed a call to Tech Support and got a Level 2 Tech. He suggested booting the device to allow for any changes to be pushed down since it is a new account. I did as he stated and both problems sti ... |
| Topic: New Service - Two Issues |
JoeP
Replies: 6
Views: 1210
|
Forum: Vonage Forum Archive
Posted: Thu Sep 22, 2005 5:45 am Subject: So, I guess I am calling Tech Support? Any advice on how to get beyond the Level 1 |
Yep, tech support can adjust the DTMF selectivity easily... most of the level 2 techs know how to do this.
The # of digits dialed was in reference to the pause between when you dial and when the ... |
| Topic: New Service - Two Issues |
JoeP
Replies: 6
Views: 1210
|
Forum: Vonage Forum Archive
Posted: Wed Sep 21, 2005 5:41 am Subject: In regard to the DTMF tone, how would I proceed to get it adjusted, call Tech Support |
| On the spurrious DTMF tone detection, I believe Vonage can adjust the sensitivity of the DTMF decoder inside the PAP2.. I've never had the PAP2, played a bit with the RT31P2 (which is similar to the P ... |
| Topic: New Service - Two Issues |
JoeP
Replies: 6
Views: 1210
|
Forum: Vonage Forum Archive
Posted: Tue Sep 20, 2005 6:05 pm Subject: I am on Adelphia Cable using a Motorola SB5100 modem, to a D-Link DI-614+ Router |
| I am on Adelphia Cable using a Motorola SB5100 modem, to a D-Link DI-614+ Router with a Linksys PAP2 adapter. I've run numerous test for bandwidth and VoIP quality. The bandwidth is 4Mbps+ down and ... |
| Topic: Discrepancies in Speed Test Results |
JoeP
Replies: 13
Views: 1793
|
Forum: Vonage Forum Archive
Posted: Tue Sep 20, 2005 3:38 pm Subject: No sweat...That what this forum and this thread is all about: open dialogue!!
Now |
Yeah, I probably shouldn't have written that. It was an oversimplification. On Vonage's site, based on their help documents, the speed test is provided to determine if you have a broadband connect ... |
| Topic: Discrepancies in Speed Test Results |
JoeP
Replies: 13
Views: 1793
|
Forum: Vonage Forum Archive
Posted: Tue Sep 20, 2005 9:55 am Subject: Which is what scerrutti stated as follows:
The intent of the speed test is |
I tend to think if there wasn't any relevance at all then Dan would not have it here..I also think that people want exact results/answers etc when it comes to VOIP and tests...
You can get an approxi ... |
| Topic: Discrepancies in Speed Test Results |
JoeP
Replies: 13
Views: 1793
|
Forum: Vonage Forum Archive
Posted: Tue Sep 20, 2005 9:51 am Subject: scerrutti,
What is the "golden phone test" you referred to?
Joe P
Thanks!!
I |
scerrutti,
What is the "golden phone test" you referred to?
Joe P
http://www.testyourvoip.com/golden_phone_faq.html
Thanks!!
I found the following information in the FAQ's noteworthy:
... |
| Topic: Discrepancies in Speed Test Results |
JoeP
Replies: 13
Views: 1793
|
Forum: Vonage Forum Archive
Posted: Tue Sep 20, 2005 9:05 am Subject: scerrutti,
What is the "golden phone test" you referred to?
Joe P |
scerrutti,
What is the "golden phone test" you referred to?
Joe P |
| |