I've been having this problem too. I can hear the caller, they can't hear me. When I call my Vonage phone from my cell phone, the sound fades, then returns, then fades, etc. Haven't checked the lights ...
No, can't use another access number because the box can't dial in to download them. Yes, I'm using *99 and sometimes even getting connected, but just not completing the call.
using Samsung DirecTivo w/ Motorola voice adapter and a DSL filter. Get good dial tone and connection, but then at the first tones of the transmission, the call drops and the call fails. Nothing....
I'm a new Vonage customer (< one week) with a cable ISP (3 MB up, 128k down), my MTA placed immediately after my cable modem, and with Bandwidth Save option set to "Higher" (50 kbps). I was trouble ...
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2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.
HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
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