As stated in one of my previous posts I did cancel my service with Vonage because of their inability to manage their third party LNP agent. I did move to Callvantage and within 7 days they were able ...
After 6 months of waiting and broken promise after broken promise I canceled my Vonage service on 3/25 as they were unable to transfer my line without stating a reason.
From my perspective, whether it's your original carrier or if it is Vonage's agent that is at fault, it doesn't matter. Vonage is getting business on TWO major important selling points:
Updated Date: Number Transfer Progress History:
June 8, 2004 Awaiting Letter of Authorization
September 7, 2004 Letter of Authorization (LOA) Received
September 7, 2004 Transfer Sent to Carrier ...
1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.
HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
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