| Author |
Message |
| Topic: Comcast, outbound dropouts, questions - Resolved |
EdK
Replies: 142
Views: 27640
|
 Forum: Vonage Forum Archive
Posted: Tue Aug 08, 2006 11:15 am Subject: FYI - Here in North Dallas Comcast is switching to Time Warner. I hope they don't |
| FYI - Here in North Dallas Comcast is switching to Time Warner. I hope they don't change anything because I am working ok. 99% QoS. I am sorry to hear that you guys are still struggling. Hang in there ... |
| Topic: can someone please tell me what low quality of service means |
EdK
Replies: 5
Views: 588
|
Forum: Vonage Forum Archive
Posted: Tue Aug 01, 2006 9:50 am Subject: It was my experience that low QoS was related to my ISP (Comcast) not Vonage. My |
| It was my experience that low QoS was related to my ISP (Comcast) not Vonage. My issue was corrected by getting Comcast to replace the modem. I am now a happy Vonage user. |
| Topic: unusable because of choppy calls |
EdK
Replies: 14
Views: 1726
|
Forum: Vonage Forum Archive
Posted: Tue Jul 11, 2006 10:47 am Subject: mjk43,
If you are on Comcast you might want to read through this post -> |
mjk43,
If you are on Comcast you might want to read through this post --> http://www.vonage-forum.com/ftopic12747-0-asc-0.html. It was quite helpful for me. In the end, my problem turned out to ... |
| Topic: Callers can't hear me speaking at times |
EdK
Replies: 23
Views: 3233
|
Forum: Vonage Forum Archive
Posted: Fri Jun 30, 2006 1:17 pm Subject: I use a 5.8 GHz phone, but I still had the problem until Comcast came out and replaced |
| I use a 5.8 GHz phone, but I still had the problem until Comcast came out and replaced my cable modem. One difference was that my QoS score also dramatically increased. Your QoS score seems to be just ... |
| Topic: Callers can't hear me speaking at times |
EdK
Replies: 23
Views: 3233
|
Forum: Vonage Forum Archive
Posted: Wed Jun 28, 2006 3:17 pm Subject: I did not notice that I had that problem, sorry. However, the new modem seems to |
| I did not notice that I had that problem, sorry. However, the new modem seems to have fixed a few other issues. For example, my VPN connection to my office would fail three to four times a day, now it ... |
| Topic: Comcast, outbound dropouts, questions - Resolved |
EdK
Replies: 142
Views: 27640
|
Forum: Vonage Forum Archive
Posted: Mon Jun 26, 2006 10:49 pm Subject: bozman9,
I can't help you with the version of DOCSIS, but I can tell you that |
bozman9,
I can't help you with the version of DOCSIS, but I can tell you that you must ask a supervisior to call you in order to get someone to come out and change your modem. It is my understandin ... |
| Topic: Comcast, outbound dropouts, questions - Resolved |
EdK
Replies: 142
Views: 27640
|
Forum: Vonage Forum Archive
Posted: Tue Jun 20, 2006 10:07 am Subject: Hi all,
Just a quick follow up for clarity's sake. Once they switched my modem |
Hi all,
Just a quick follow up for clarity's sake. Once they switched my modem my pingplotter tests immediately showed a dramatic decrease in packet loss, except from one server. However, my QoS sc ... |
| Topic: Callers can't hear me speaking at times |
EdK
Replies: 23
Views: 3233
|
Forum: Vonage Forum Archive
Posted: Mon Jun 19, 2006 10:14 am Subject: lgloeckner,
I was having similar problems with my new service. My cable provider, |
lgloeckner,
I was having similar problems with my new service. My cable provider, Comcast, came and gave me a new cable modem, same model just new and it corrected the problem immediately.
I wa ... |
| Topic: Comcast, outbound dropouts, questions - Resolved |
EdK
Replies: 142
Views: 27640
|
Forum: Vonage Forum Archive
Posted: Fri Jun 16, 2006 6:37 pm Subject: And from Dallas... a similar story!
Well, kdog, we may be onto something. |
And from Dallas... a similar story!
Well, kdog, we may be onto something. Comcast tech came out and took one look at my PingPlotter logs and said, "You are right we (Comcast) have a problem." He in ... |
| Topic: Comcast, outbound dropouts, questions - Resolved |
EdK
Replies: 142
Views: 27640
|
Forum: Vonage Forum Archive
Posted: Thu Jun 15, 2006 9:23 pm Subject: Update.
The supervisor did call me back this afternoon. I explained the problem |
Update.
The supervisor did call me back this afternoon. I explained the problem first and then told them about the symptoms (VPN and Vonage). I realize the advice has been to not say anything, but ... |
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