| Author |
Message |
| Topic: 9044 minute call |
DerekN
Replies: 9
Views: 709
|
Forum: Vonage Forum Archive
Posted: Sat Oct 07, 2006 10:04 am Subject: This is a bug in their system they're either working on or have fixed at this point. |
| This is a bug in their system they're either working on or have fixed at this point. It's not something they're doing to try to milk people out of cash or try to get them to upgrade plans. They're a ... |
| Topic: Warning, you will be charged if you don't hang up! |
DerekN
Replies: 17
Views: 1881
|
Forum: Vonage Forum Archive
Posted: Tue Oct 03, 2006 10:14 am Subject: Good to know they can cut off the active calls. Suppose all they have to do now is |
| Good to know they can cut off the active calls. Suppose all they have to do now is work on cutting off the inactive ones. |
| Topic: Warning, you will be charged if you don't hang up! |
DerekN
Replies: 17
Views: 1881
|
Forum: Vonage Forum Archive
Posted: Tue Oct 03, 2006 8:44 am Subject: Hi, just a little comfort to you guys. I had a 9044 minute international call to |
| Hi, just a little comfort to you guys. I had a 9044 minute international call to a cell phone on my bill for a grand total over $1500 for 1 call. Every single night, they try to charge my debit card ... |
| Topic: 9044 minute call |
DerekN
Replies: 9
Views: 709
|
Forum: Vonage Forum Archive
Posted: Tue Oct 03, 2006 8:38 am Subject: I've already escalated this to the "Executive Response Team" which I had to do |
| I've already escalated this to the "Executive Response Team" which I had to do by sending an email to the CEO. This isn't something that they let you know you can do at the customer care center. The ... |
| Topic: 9044 minute call |
DerekN
Replies: 9
Views: 709
|
Forum: Vonage Forum Archive
Posted: Mon Oct 02, 2006 7:33 am Subject: Yeah, 9044 minutes. Can't believe it myself. Their system didn't disconnect |
Yeah, 9044 minutes. Can't believe it myself. Their system didn't disconnect a call, so I'm the lucky lottery winner with a bill over $1700 for last month.
I've been battling this for more than ... |
| Topic: I wish I didn't have a 9044 minute international charge |
DerekN
Replies: 1
Views: 580
|
Forum: VoIP Feature Wish List
Posted: Mon Oct 02, 2006 7:31 am Subject: Yeah, 9044 minutes. Can't believe it myself. Their system didn't disconnect |
Yeah, 9044 minutes. Can't believe it myself. Their system didn't disconnect a call, so I'm the lucky lottery winner with a bill over $1700 for last month.
I've been battling this for more than ... |
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