| Author |
Message |
| Topic: Vonage Charging for Replacement of defective Router |
DaveBusa
Replies: 16
Views: 1380
|
 Forum: Vonage Forum Archive
Posted: Wed Aug 01, 2007 8:28 am Subject: After 3 years with Vonage I also switched to "VoIP Your Life" when my Vonage router |
| After 3 years with Vonage I also switched to "VoIP Your Life" when my Vonage router failed - VYL sent me a free router, do not have a contract requirement, very friendly English speaking service, po ... |
| Topic: Is it possible to get a free/discounted router upgrade? |
DaveBusa
Replies: 14
Views: 1920
|
Forum: Vonage Forum Archive
Posted: Thu Jul 12, 2007 7:40 pm Subject: I was also a loyal Vonage customer for over two years until my RTP300 developed |
| I was also a loyal Vonage customer for over two years until my RTP300 developed static all the time! Vonage just kept giving me the continual run around until I just gave up with them and switched t ... |
| Topic: Extremely Frustrated with Vonage |
DaveBusa
Replies: 13
Views: 1582
|
Forum: Vonage Forum Archive
Posted: Tue Jun 05, 2007 11:00 am Subject: To get a free router for the one you have had for 2 years, call to "Cancel all phone |
| To get a free router for the one you have had for 2 years, call to "Cancel all phone numbers", get connected to the Accounts dept, tell them you are doing it because your router has failed, then you w ... |
| Topic: Random Amounts of Static and Undependable Service |
DaveBusa
Replies: 14
Views: 1566
|
Forum: Vonage Forum Archive
Posted: Fri Jun 01, 2007 3:43 pm Subject: The level 1 reps are not authorized to send out replacement routers (this was relayed |
| The level 1 reps are not authorized to send out replacement routers (this was relayed to me by the Vonage rep who was processing my request to cancel all service) but she could send me a replacement ... |
| Topic: Using Vonage for IP PBX |
DaveBusa
Replies: 2
Views: 719
|
Forum: Vonage Forum Archive
Posted: Fri Jun 01, 2007 2:00 pm Subject: I wouldn't think that Vonage would make the actual domain name of their SIP proxy |
| I wouldn't think that Vonage would make the actual domain name of their SIP proxy servers available for general registration. Also you are very unlikely to have the authentication credentials availabl ... |
| Topic: Requesting an explanation for information |
DaveBusa
Replies: 2
Views: 486
|
Forum: Vonage Forum Archive
Posted: Fri Jun 01, 2007 12:39 pm Subject: MOS = Mean Opinion Score where 4.4 is high quality POTs line.
The test is being |
MOS = Mean Opinion Score where 4.4 is high quality POTs line.
The test is being run with a real voice call and the remote tester is looking at the information in the voice RTP packets and confirming ... |
| Topic: VOip--small office cabling requirements |
DaveBusa
Replies: 1
Views: 612
|
Forum: Vonage Forum Archive
Posted: Sun May 27, 2007 9:32 am Subject: To use one LAN cable connection to each office you have to first verify that the |
To use one LAN cable connection to each office you have to first verify that the SIP phones and the office PCs will be able to run in the same IP subnet.
How are the SIP phones getting access to a ... |
| Topic: Noise on the line - will replacing device help? |
DaveBusa
Replies: 5
Views: 582
|
Forum: Vonage Forum Archive
Posted: Sat May 26, 2007 8:59 pm Subject: I had exactly the same problem with my RTP300, great for two years then static!! |
I had exactly the same problem with my RTP300, great for two years then static!!
It's the Vonage Linksys router that finally goes bad, When it was replaced with a new router (from another Voip ser ... |
| Topic: Just try canceling your service! |
DaveBusa
Replies: 33
Views: 5310
|
Forum: Vonage Forum Archive
Posted: Sat May 26, 2007 8:50 pm Subject: I managed to successfully cancell Vonage service over the phone. I used a speaker |
| I managed to successfully cancell Vonage service over the phone. I used a speaker phone to cal the toll free number during business hours EST and worked through the menu tree to select "Cancel all p ... |
| Topic: Random Amounts of Static and Undependable Service |
DaveBusa
Replies: 14
Views: 1566
|
Forum: Vonage Forum Archive
Posted: Sat May 26, 2007 8:32 pm Subject: I had exactly the same problem with my RTP300, great for two years then static!! |
I had exactly the same problem with my RTP300, great for two years then static!!
Calls to Vonage never fixed the static problem so I asked for a new router and was told that this can not be done, ... |
| |
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