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No its not unfair.

They are giving you (Even if your in a contract) a weeks notice to accept the new terms. At least (not like many other companies) they are informing you of the new terms.

If ...

Unfortunate chain of events...LOL..... more like unfortunately we have been caught out as the bunch of liars we are.

So next time I'm in the US I'll pick up an adaptor and use it here instead.

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Exactly no mention of any explicit usage cap - only a vague reference to inappropriate use

We have similar policy for U.S and Canada customers also.

Could you reply to them and ask them where in the US Terms of Service this is mentioned - I don't believe it is true.

I've now had it confirmed that the cap DOES include Vonage to Vonage calls

I understand that you would like to know if the fair usage policy will apply to Vonage to Vonage calls also.

Unfortun ...

Got my first email response. I asked

I would like you to clarify whether this 'fair' usage amount is inclusive of calls to other Vonage customers ie will Vonage to Vonage calls from the UK to, for ...

I'm sure you're right about the cost control - like I said earlier I think these are pretty desperate times at Vonage particularly in the UK

My issue with this and 'abusers' is that if you offer a ...

Interesting - I was told that by Vonage CS yesterday that they wouldn't be capped although I suspect that the person I spoke to would have agreed that the moon was made of cheese to get me off the pho ...

Very well put !

Only question.. I was told earlier on today that Vonage to Vonage calls would still be unlimited. Have you been told differently by Vonage CS?

I'm in the same situation as Nutter and Richie (didn't realise there were so many of us Cool

and I think this really blows.

Unfortunately I think it may be moot soon because the whole tone of the c ...