| Author |
Message |
| Topic: Cancellation fee? |
CCRep
Replies: 13
Views: 7171
|
 Forum: Vonage Forum Archive
Posted: Wed Mar 09, 2005 7:21 pm Subject: Since the devices are useless to anyone but the original purchaser, when they |
| Since the devices are useless to anyone but the original purchaser, when they cancel they are nothing but paperweights. (Vonage won't "recycle" these devices. Ones purchased off eBay "used" won't be u ... |
| Topic: Cancellation fee? |
CCRep
Replies: 13
Views: 7171
|
Forum: Vonage Forum Archive
Posted: Wed Mar 09, 2005 6:01 am Subject: 4.6 Disconnect Fee
Customer will be charged a disconnect fee of $39.99 ($49.99 |
4.6 Disconnect Fee
Customer will be charged a disconnect fee of $39.99 ($49.99 CAD) per voice line upon termination of Service for any reason or for convenience by Customer. The disconnect fee becom ... |
| Topic: 1.5 hours and no CSR |
CCRep
Replies: 18
Views: 2828
|
Forum: Vonage Forum Archive
Posted: Mon Mar 07, 2005 6:08 am Subject: 99% of the time if your web account says "sent to carrier" it WAS sent. Of course |
| 99% of the time if your web account says "sent to carrier" it WAS sent. Of course errors can happen. Calling PaeTec does you no good because they have no desire to speak with end users and they will t ... |
| Topic: 1.5 hours and no CSR |
CCRep
Replies: 18
Views: 2828
|
Forum: Vonage Forum Archive
Posted: Sun Mar 06, 2005 10:11 pm Subject: MIN-I-MUM of 20 BUSINESS DAYS! I guess you weren't taught by Eric. :D |
MIN-I-MUM of 20 BUSINESS DAYS! I guess you weren't taught by Eric. 
THE TRANSFER WILL TAKE UP TO 20 BUSINESS DAYS. |
| Topic: Cancellation fee? |
CCRep
Replies: 13
Views: 7171
|
Forum: Vonage Forum Archive
Posted: Sun Mar 06, 2005 10:06 pm Subject: The way I understand it is if you have a fax and a voice line you would not be charged |
| The way I understand it is if you have a fax and a voice line you would not be charged for cancelling the fax line. If you have 2 voice lines you would be charged the cancellation fee for cancelling ... |
| Topic: Can you have 2 seperate lines with Vonage |
CCRep
Replies: 5
Views: 1446
|
Forum: Vonage Forum Archive
Posted: Tue Mar 01, 2005 9:18 pm Subject: Actually you need a maximum of 180K for 2 lines (90K each). |
| Actually you need a maximum of 180K for 2 lines (90K each). Just make sure your broadband connection has enough upload and download bandwidth to handle two calls at once. You need at least 256K uplo ... |
| Topic: This board's connection w/Vonage |
CCRep
Replies: 6
Views: 1521
|
Forum: Vonage Forum Archive
Posted: Fri Feb 18, 2005 6:25 am Subject: Would you be the guy (person) with the headset? :) |
Would you be the guy (person) with the headset?  i sent you a PM CCrep. look for me on your lunch. |
| Topic: Phone adapter only works behind router |
CCRep
Replies: 7
Views: 3116
|
Forum: Vonage Forum Archive
Posted: Fri Feb 18, 2005 6:24 am Subject: What kind of router is it? Do you have a firewall in the router? If so did you try disabling |
| What kind of router is it? Do you have a firewall in the router? If so did you try disabling the firewall? Did you try doing a FULL FACTORY RESET on your router? |
| Topic: There Is Nothing Wrong With Customer Service |
CCRep
Replies: 14
Views: 3524
|
Forum: Forum Suggestions - Comments
Posted: Thu Feb 17, 2005 11:00 pm Subject: Every Jet Blue reservation & CS rep works from their home. From what I am seeing |
| Every Jet Blue reservation & CS rep works from their home. From what I am seeing in my short time with them, that would NOT be easy. |
| Topic: This board's connection w/Vonage |
CCRep
Replies: 6
Views: 1521
|
Forum: Vonage Forum Archive
Posted: Thu Feb 17, 2005 10:56 pm Subject: You can add me. :) Is your posting sanctioned by Vonage? Some companies don't like |
| You can add me. Is your posting sanctioned by Vonage? Some companies don't like when employees post on boards. I just want to avoid any possible problems if you know what I mean. no, but it is a ... |
| |
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