| Author |
Message |
| Topic: Just Want to Cancel Service |
BadDeal
Replies: 27
Views: 2653
|
 Forum: Vonage Forum Archive
Posted: Wed Jun 07, 2006 3:45 pm Subject: to avoid long waits for CSRs, call after all Americans are in bed, usually about |
| to avoid long waits for CSRs, call after all Americans are in bed, usually about 1am Central... unfortunately you will get an Indian and struggle with the conversation but you may get lucky and he may ... |
| Topic: Vonage Online Rebate Submission |
BadDeal
Replies: 1
Views: 791
|
Forum: Vonage Forum Archive
Posted: Wed Jun 07, 2006 3:37 pm Subject: you know it really isn't that hard for their webmasters/ tech dept (Database Admins, |
| you know it really isn't that hard for their webmasters/ tech dept (Database Admins, ecommerce types) to fix this minor issue. Just have all entries go to all caps in their web database and customers ... |
| Topic: cancellation within one year |
BadDeal
Replies: 12
Views: 2275
|
Forum: Vonage Forum Archive
Posted: Wed Jun 07, 2006 3:35 pm Subject: btw, blakadher it is quite hilarious to back a company that cannot get their act |
| btw, blakadher it is quite hilarious to back a company that cannot get their act straight. Where they have a ToS that contradicts 2 live links on their own website, the customer is 100% right to com ... |
| Topic: cancellation within one year |
BadDeal
Replies: 12
Views: 2275
|
Forum: Vonage Forum Archive
Posted: Wed Jun 07, 2006 3:31 pm Subject: here is the ToS
3.7 Money Back Guarantee; Limitations and Conditions.
(a) |
here is the ToS
3.7 Money Back Guarantee; Limitations and Conditions.
(a) Residential and Small Business Customers. We offer a thirty (30) day money back guarantee from the date of activation of ... |
| Topic: cancellation within one year |
BadDeal
Replies: 12
Views: 2275
|
Forum: Vonage Forum Archive
Posted: Wed Jun 07, 2006 3:28 pm Subject: they need to remove that link I posted...as the ToS again is at 30 days.
funny |
they need to remove that link I posted...as the ToS again is at 30 days.
funny thing blakadher you are in Vancouver, WA... that is where my parents live and had one hellish experience with Vonage. ... |
| Topic: cancelling Vonage, my understanding |
BadDeal
Replies: 1
Views: 617
|
Forum: Vonage Forum Archive
Posted: Wed Jun 07, 2006 3:19 pm Subject: we have been through hell and back with my parents setup of Vonage as they were unable |
| we have been through hell and back with my parents setup of Vonage as they were unable to transfer the number from Comcast to Vonage, claiming the number could not be found (coming from Vonage's Third ... |
| Topic: cancellation within one year |
BadDeal
Replies: 12
Views: 2275
|
Forum: Vonage Forum Archive
Posted: Wed Jun 07, 2006 3:05 pm Subject: there seems to be some terrible reading comprehension on this thread.
Vonage |
there seems to be some terrible reading comprehension on this thread.
Vonage STILL gives you the first 30 days to cancel and the 14 days is the period AFTER cancellation to return the equipment.
... |
| |
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