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dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

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Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Salt Lake City: impressions after several months

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Canadians Have Been Slow To Adopt Internet Telephony

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VoIP: What Flavour Would You Like?
Canadians Have Been Slow To Adopt Internet Telephony But A Sea Change Is Coming

June 24, 2004

By Mark Evans

According to a recent poll by Ipsos-Reid, Canadians have been slow to embrace Internet telephony and there appears to be little demand for the service among consumers.

However, this has not stopped an increasing number of companies from jumping into the market. The playing field now includes Primus Telecommunications Canada Inc., Comwave Telecom Inc., Holdings Corp., Nicer Technologies Inc. and BabyTel. Telus Corp., AOL Canada Inc., Saskatchewan Telecommunications Holding Corp. and Yak Communications Inc. plan to launch services later this year.

Jon Arnold, an analyst with Frost & Sullivan, said the Canadian Internet telephony market will be slower to develop than in the United States because telephony service in Canada is high-quality and relatively inexpensive.

"There is not a lot of inertia to push people to look at new alternatives. We're just spoiled," he said. "For consumers, price will attract them but I don't see enough margin for Voice over Internet Protocol providers in Canada to drop prices to get a lot of [customer] migration."

Frost & Sullivan estimates there will be 128,000 Canadian Internet telephony customers by the end of this year; 375,000 in 2005; 713,000 in 2006; 1.15 million in 2007; and 1.58 million in 2008. In the United States, subscriber growth is expect to jump to 1.16 million this year from 100,000 in 2003. By 2008, Frost & Sullivan forecasts there will be 16.5 million subscribers in the United States.

Among the biggest challenges facing many competitors is making consumers aware that the service, which uses Voip technology, is available, and educating them on how it works. This is tough, grunt work that must be undertaken by market pioneers. The reward for being first to market is they will be viable companies when the market eventually gains mainstream momentum.

Ted Chislett, president with Primus Canada, said the education process has taken more resources than the company expected when its Internet telephony service was launched in January.

"We spent a fair bit of money when we launched with radio campaigns, and our call centre spends a lot of time educating customers about the details about Voip and how it works," he said. "We are seeing people are intrigued with competition and choice. They call in and you have to explain things like they need high-speed Internet."

Ipsos-Reid said educating consumers about the benefits and features of Internet telephony will be crucial because only 23% of Canadians are aware of the term VoIP, while 20% are aware of the term IP telephony. Of those who are aware of Voip or IP telephony, only 13% admit to understands a "great deal" about the technology.

Until consumer awareness grows, Mark Laver, a senior research manager with Ipsos-Reid, said "VOIP will likely only be a niche service found in the households of Canadian technology enthusiasts."

However, the Internet telephony market could be jump-started by the entry of major telecom carriers and cable firms. While Telus will start offering a service this year, Bell Canada has no immediate Internet telephony plans and Rogers Cable Inc. will not get into the market until at least mid-2005.

In the meantime, Primus should be a market leader because it has a well-known brand name and 900,000 long-distance customers, while Vonage has established itself as an industry pioneer after raising more than US$100-million in private equity.

There is no doubt price will play an important role, particularly among smaller competitors. Comwave, for example, is selling a basic package, which includes 411 and 911 service, for $14.95 a month, while BabyTel is offering a package that includes 500 minutes of long-distance in Canada and the United States for $16.95 a month.

Yuval Barzakay, vice-president of Canadian sales at Comwave, said his company is always battling on price as a market bottom feeder. "We are the value proposition," he said, adding the real competitive threat will be the entry of cable companies and their use of product bundles. Another marketing tool will be value-added services such as Web portals to check your voice message -- with the same look and feel as e-mail.

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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