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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Talk Of The Internet

Vonage In Print News

Talk Of The Internet

March 31, 2004

By Scott Craven

If you're browsing for the next frontier in phones, stow your cell and eye the Internet.

A technology that was once the domain of computer-savvy college students looking to save a buck or two on long distance is on the verge of going mainstream. It can enhance portability, lower the cost of calls and allow just about anyone to have a more prestigious area code than, say, 602.

By the end of 2006, 1.8 million households will be making calls from phones plugged into the Net, up from 135,000 users in 2003, according to In-Stat/MDR, a Scottsdale research firm that tracks the telecommunications industry.

"This is not a passing thing," said Daryl Schoolar, a senior analyst for In-Stat/MDR. "We're going to see more movement toward Voip services."

Voip (pronounced "voyp" and standing for Voice over Internet Protocol) refers to calls transmitted over the Internet, bypassing the wires and networks owned by phone companies as well as the charges associated with them.

Although Voip may eventually lead to long-distance calls routinely made by PDA or wristwatch, the gadget many are counting on to propel it into widespread use is also the simplest - the telephone.

VoIP's limitations (poor vocal quality and confusing software) have been overcome in the last year, which may raise the technology from quaint status to phone of the future.

That is, if people can get over their hang-ups about technology.

"VoIP is the start of a telecom evolution," said Kevin Mitchell, an analyst for Boston-based Infonetic Research, which tracks emerging telecommunications technology. "In 10 to 15 years, all communication will be done over one network - the Internet."

AT&T is convinced of VoIP's future success. The telecommunications giant is rolling out services this year in the top 100 U.S. markets (that includes Phoenix). The company's decision to venture into an emerging technology was bolstered by a recent survey showing that more adults knew of Voip than they did of DSL or Wi-Fi. DSL stands for Digital Subscriber Line, which provides high-speed Internet access at home. Wi-Fi is short for "wireless fidelity," a method by which devices broadcast information to one another to complete a wireless connection.

"It's clear that many consumers understand the 'wow' factor of Voip services," said Cathy Martine, an AT&T senior vice president. "We believe this research confirms that Voip is now ready for prime time."

Vonage is counting on that. The New Jersey-based company is the market leader with 115,000 Voip subscribers, adding an average of 4,000 a week, said Louis Holder, a Vonage executive vice president. Vonage counted just 8,000 subscribers at the end of 2002, its first year of business.

Interest is expected to grow thanks to a deal with Circuit City, which now carries a Vonage starter kit for $100. The kit went on sale March 8 and includes an adapter (to plug any phone into an Internet connection) and the first two months of Vonage service free.

Most new Vonage customers are buying the Internet phone to have an additional line, Holder said. About 30 percent of Vonage's new customers are dropping their previous phone providers. Most make the switch to Vonage to save money.

"There's been some hesitation because people think this is really complicated technological stuff," Holder said. "But as word gets out how easy it is to use, we're hearing from people who aren't very technologically savvy."

People who sign up with Vonage or other Voip providers are sent an adapter that connects the phone to the Internet via a broadband connection. A cable or DSL connection is a must, providers say, because dial-up Internet connections are inadequate. Large amounts of computer data can clog phone lines, leaving little room for voice transmissions, resulting in poor or dropped calls.

Josh Chaney, 22, of Phoenix, needed just five minutes to hook his phone to the Internet through the Vonage-supplied router. Chaney signed with Vonage because the company offered more services (call waiting, call forwarding and more) for less than his Cox phone service. His $17-a-month service fee also includes 500 long-distance minutes, and in four months he has experienced only a few minor problems.

"Sometimes I'll hear an echo," Chaney said. "But most of the time it's perfect, just like the service I had before. There's not much of a difference."

Voip phones also can be used wherever there is a broadband Internet connection, offering the mobility of a cellphone with the dependability of a land line. Many hotels, for example, offer high-speed connections, allowing Voip users to bypass a hotel's typically expensive phone rates.

Most Voip providers allow customers to choose their own area codes, an attractive perk to a small company that might want to appear to be in lower Manhattan rather than Manhattan, Kan. Holder of Vonage said some small businesses have ordered multiple lines with area codes from Los Angeles, New York and Chicago.

"But they may do business in some small town in Louisiana," Holder said. "It's all about appearances."

Others request area codes where many friends and relatives live so that when loved ones call the Vonage phone, it is considered a local call, Holder said.

That's what Vernon Busby of Phoenix planned to do when he signed with Vonage more than a year ago. He asked for a Texas area code, the one in which his mother lived. It wasn't available at the time (though it has since been added).

"I talked to my mom every day, and it would have saved her some money if she could dial a local number," said Busby, 50, who pays $35 a month for unlimited calls. "So instead I called her. The (Vonage) plan still saved me money."

Not all Voip calls are created equally. While Vonage and similar providers offer dedicated networks for improved quality, people who use their PCs to make calls to other computers are subject to the whims of unpredictable Internet traffic.

Many instant messenger services, including MSN Messenger and ICQ, offer phone capabilities in which you can talk to someone on your buddy list (calls are free) or ring someone's phone (a small per-minute charge occurs).

Either way, quality typically is less than that of a cellphone, said Sarah Hofstetter, senior vice president of Net2Phone, which eight years ago was the first company to offer VoIP. As a result, Net2Phone is not as active on the consumer end, instead reselling services to businesses and smaller phone companies.

Calls originating from a computer frequently fade in and out, are tinny and often are dropped - the same problems that plagued the first cellphones. Unfortunately, computer calls haven't gotten much better for those with dial-up connections. Calls over broadband are better but not perfect, Hofstetter said.

"Phone service is so cheap and so highly competitive that using a PC to initiate a phone call in the U.S. is not going to be your first choice. And the quality of the calls are only as good as the connection. That's a major shortcoming."

PC calls still are popular with college students ("It's a little more personal than an instant message," said Hofstetter) and those who want to save money on international calls.

The future of Voip is unclear. Legislators are debating regulation because Voip is considered an Internet application and thus is not regulated, unlike phone companies. The FCC also is troubled by the inability to pinpoint Voip phones for 911 service. Vonage asks users to register the location of their phones so 911 calls can be routed to the nearest emergency response center, but response has been limited, Holder said.

This story was also included in:
  • Ithaca Journal, 4/21/04
  • Tucson Citizen, 4/21/04
  • Det. News, 4/17/04
  • The Advertiser, 4/17/04
  • The Lafayette Daily Advertiser, 4/17/04

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