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Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

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Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Buyer beware, but steer clear of paranoia and hopelessness


Vonage In Print News

Buyer beware, but steer clear of paranoia and hopelessness
May 5, 2003

By Teresa McUsic

Readers continue to call or e-mail to praise, criticize and seek more information. One reader was upset that an Internet phone service I wrote about called Vonage, a local and long distance company that hooks up to your DSL line, did not have access to the 911 emergency system.

That has since changed. According to the company, Vonage customers have access to 911 through some new software. By activating their account with the local system at the Vonage Web site, they can use the local 911 system like the rest of us.



A number of readers called to find out more about this company. Vonage can be reached at www.vonage.com or (732) 528-2600.

Another reader complained about the high cost of getting the three credit bureau reports and their corresponding credit rating scores. Fair Isaac, which sets the formula that creates the scores, will sell you the reports and scores and a professional analysis of your score for $39.95.

Equifax, TransUnion and Experian offer the same deal. Paying so much for your own financial information does seem a bit much, but most credit counselors and personal finance experts say it's a good idea to get these reports at least once a year.

Consumers should also be aware of a false e-mail message concerning credit reports that has been running around the Web since last month. Several readers sent me a copy and asked me to check it out.

Originally sent out in July 2001, the message warns consumers that the four major credit bureaus will be releasing your credit information to anyone who requests it starting July 1.

Don't believe it.

"Federal law prohibits such a practice. Consumer credit reports are only provided to legitimate businesses that have a permissible purpose under the law. Such permissible purposes typically involve the extension of credit, insurance, employment or government benefit," according to the Consumer Data Industry Association.

For more information, contact the organization at  www cdiaonline org. The phone number included in the message turns out to be a number for consumers to opt out of getting pre-approved credit card deals.

One reason to check your credit report annually is for identity theft. Visa just announced a free program to help consumers through the trials of regaining their identity.

Through a partnership with Call for Action, a consumer network based in Maryland, victims of identity theft can receive free, confidential counseling by calling (866) ID-HOTLINE.

Visa is also offering personal identity theft coverage as an optional benefit for cardholders. Check with your card issuer. It may offer the coverage for free.



 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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