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Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

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Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




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Vonage VoIP Service Challenges Primus


Vonage In Print News

U.S. Player Offers Phone Service Over The Internet
Vonage Voip Service Challenges Primus
Prices Falling With Competition In Market


April 6, 2004

By Tyler Hamilton

Prices are already starting to fall as competition takes hold in Canada's budding voice-over-Internet phone market.

The Star has learned that Edison, N.J.-based Vonage Holdings Corp., which has been talking about entering the Canadian market for nearly a year, has quietly launched Voice over Internet Protocol, or VoIP, phone service in six provinces, including five cities in Southern Ontario.

Vonage is the second company to launch a residential Voip service on a national scale. In January, Primus Telecommunications Canada Inc. announced its TalkBroadband Internet phone service, with prices ranging from $19.95 to $34.95 for second-line local service bundled with calling features. Long-distance packages are charged on top.

Voip services of this type use a person's high-speed Internet connection - cable or DSL - to carry voice calls using an ordinary telephone.

AOL Canada and Yak Communications Inc. have expressed plans to enter the market this summer. Bell Canada is working on a second-line Voip service and a higher quality primary line service that will be ready when Rogers Cable Inc. comes out with its own Voip offering - likely in 2005.

Vonage did not return calls yesterday, but its Canadian Web site (http://www.vonage.ca) promotes unlimited long distance to anywhere in your home province plus 500 additional minutes to anywhere else in North America for $34.99 a month. A premium package, at $45.99, offers unlimited calling within North America.

All plans offer six features, including call waiting, voice mail and call forwarding. Customers can also choose any area code they want - a person in Toronto can have a Vancouver area code, meaning all calls to and from Vancouver are considered local.

It was likely no coincidence yesterday that Primus expanded its TalkBroadband service to Kitchener-Waterloo, London, Ont., and a number of other cities where Vonage offers service. The company also lowered its basic local package to $15.95 for customers who pay an upfront hardware fee of $139.95. This package excludes long-distance service and has no calling features.

By comparison, Vonage's basic $19.99 package offers 500 long-distance minutes to anywhere in North America, six calling features and free hardware.

Primus also introduced a $45.95 plan with unlimited calling to anywhere in North America - matching the Vonage premium package - and introduced a 911 emergency service, which Vonage says is "coming soon."

While Vonage lacks a 911 service for the moment, it doesn't charge for hardware and its service lets customers access voice mail and manage their account through an easy-to-use Web site, a feature Primus does not yet offer.



 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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