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diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

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Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


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911 Issues Cloud VoIP's Future

Vonage In Print News

911 Issues Cloud VoIP's Future

March 23, 2004

By Staff

While there are many technical challenges that voice over IP (VoIP) providers face when considering how to bring 911 emergency services to their networks, an even greater challenge could be getting the funding necessary to
implement a viable solution.

At a March 18 "Solutions Summit" roundtable discussion on expanding 911 access to Voip users hosted by the Federal Communications Commission (FCC), Nancy Pollock, executive director of the Minneapolis-St. Paul Metropolitan 911 Board and a representative of the Association of Public Safety Communications Officials (APCO), said funding to upgrade public safety access points (PSAPs) will be the "biggest hold up."

"We cannot forklift our systems," Pollack told roundtable participants, which included Voip industry and government representatives as well as FCC members.

Connie Hughes, commissioner of New Jersey's Board of Public Utilities; Jeff Citron, chairman and CEO of Vonage Holdings Corp., perhaps the most well-known name in the Voip industry; and others agreed that funding was a major
concern. However, beyond the funding concerns related to making 911 services available to Voip users, roundtable participants discussed at a high level some of the technical issues that would ultimately have to be addressed if Voip users were to have access to 911 services.

Among the technical details that would have to be sorted out would be how to determine the location of the Voip user making the 911 call, the same challenge faced in recent years by the wireless industry.

Wireless All Over Again

Marc Lisner, a consulting engineer for Cisco Systems Inc. [CSCO], noted it's likely a Voip user could move several times a day, which works against how emergency networks are set up. Currently, when a PSAP receives an emergency
call, all it gets is a seven- or 10-digit phone number that then is compared with a database to determine the origin of the phone call. However, for a Voip system to work, there would need to be another way for PSAPs to recognize from
where the call is originating, particularly if the call is originating from a cubicle in an office building or in a hotel or apartment building. In addition, Global Positioning System (GPS) data may not be effective in those situations, and the technology may not be able to provide enough accuracy in general when the call originates from a more identifiable location, such as a house.

Security is another serious concern. As things stand right now, emergency networks are relatively secure because access to them is limited. Jim Lankford,director of national security and emergency preparedness for ILEC SBC
Communications Inc. [SBC], questioned whether emergency networks would be secure if they were connected to an IP network. By making those systems available, he added, it could open emergency networks to hacking, denial-of-service attacks and other cyber actions that could interfere with 911 services.

Art Prest, a member of the Rural Carriers Association's board of directors, said rural environments present their own unique geographical challenges that also would have to be considered in such a system.

How PSAPs will be able to view Voip data is another concern that needs to be addressed as Voip carriers move forward as competitive operators. In particular, meeting participants noted there could be many devices that would have Voip access, and those capabilities could limit the type of data that is sent out. However, Pollock stressed PSAPs need a base level of consistency in the data that is received, and they don't want different devices to supply different data.

However, the news isn't all bad. Said FCC Commissioner Jonathan Adelstein, "Internet-based communications like Voip may open up new emergency response and medical monitoring services that do not exist today. But we must be
sure it does not undermine the important work industry, the public safety community and the commission are already doing to enhance emergency services for the benefit of consumers and our national security through the continued rollout of E911 service."

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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