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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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911 Issues Cloud VoIP's Future

Vonage In Print News

911 Issues Cloud VoIP's Future

March 23, 2004

By Staff

While there are many technical challenges that voice over IP (VoIP) providers face when considering how to bring 911 emergency services to their networks, an even greater challenge could be getting the funding necessary to
implement a viable solution.

At a March 18 "Solutions Summit" roundtable discussion on expanding 911 access to Voip users hosted by the Federal Communications Commission (FCC), Nancy Pollock, executive director of the Minneapolis-St. Paul Metropolitan 911 Board and a representative of the Association of Public Safety Communications Officials (APCO), said funding to upgrade public safety access points (PSAPs) will be the "biggest hold up."

"We cannot forklift our systems," Pollack told roundtable participants, which included Voip industry and government representatives as well as FCC members.

Connie Hughes, commissioner of New Jersey's Board of Public Utilities; Jeff Citron, chairman and CEO of Vonage Holdings Corp., perhaps the most well-known name in the Voip industry; and others agreed that funding was a major
concern. However, beyond the funding concerns related to making 911 services available to Voip users, roundtable participants discussed at a high level some of the technical issues that would ultimately have to be addressed if Voip users were to have access to 911 services.

Among the technical details that would have to be sorted out would be how to determine the location of the Voip user making the 911 call, the same challenge faced in recent years by the wireless industry.

Wireless All Over Again

Marc Lisner, a consulting engineer for Cisco Systems Inc. [CSCO], noted it's likely a Voip user could move several times a day, which works against how emergency networks are set up. Currently, when a PSAP receives an emergency
call, all it gets is a seven- or 10-digit phone number that then is compared with a database to determine the origin of the phone call. However, for a Voip system to work, there would need to be another way for PSAPs to recognize from
where the call is originating, particularly if the call is originating from a cubicle in an office building or in a hotel or apartment building. In addition, Global Positioning System (GPS) data may not be effective in those situations, and the technology may not be able to provide enough accuracy in general when the call originates from a more identifiable location, such as a house.

Security is another serious concern. As things stand right now, emergency networks are relatively secure because access to them is limited. Jim Lankford,director of national security and emergency preparedness for ILEC SBC
Communications Inc. [SBC], questioned whether emergency networks would be secure if they were connected to an IP network. By making those systems available, he added, it could open emergency networks to hacking, denial-of-service attacks and other cyber actions that could interfere with 911 services.

Art Prest, a member of the Rural Carriers Association's board of directors, said rural environments present their own unique geographical challenges that also would have to be considered in such a system.

How PSAPs will be able to view Voip data is another concern that needs to be addressed as Voip carriers move forward as competitive operators. In particular, meeting participants noted there could be many devices that would have Voip access, and those capabilities could limit the type of data that is sent out. However, Pollock stressed PSAPs need a base level of consistency in the data that is received, and they don't want different devices to supply different data.

However, the news isn't all bad. Said FCC Commissioner Jonathan Adelstein, "Internet-based communications like Voip may open up new emergency response and medical monitoring services that do not exist today. But we must be
sure it does not undermine the important work industry, the public safety community and the commission are already doing to enhance emergency services for the benefit of consumers and our national security through the continued rollout of E911 service."

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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