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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Retailers Testing Voice-Over IP Waters


Vonage In Print News

Retailers Testing Voice-Over IP Waters

March 22, 2004

By Greg Scoblete

NEW YORK-- Circuit City's announcement that it would sell Vonage's self-installed Voip kit marks the first national rollout of a Voip product at retail, but it probably won't be the last.

Voice-over Internet Protocol telephony (VoIP) accounts for only a fraction of the residential telecommunications market, but it has been steadily gaining subscribers, thanks in large part to efforts by Vonage and such cable MSOs as Comcast, Cablevision and Time Warner. The MSOs have deployed large Voip tests in several markets.

Major retailers are currently test marketing Voip products in partnership with pure-play Voip service providers and anticipate partnering with cable MSOs in the future.

Best Buy has been test-marketing Vonage in Minnesota, California and Florida since last September. RadioShack has been testing Vonage in the greater Philadelphia market since last June. Last month, CompUSA began test marketing Viper Network's vPhone product, a USB phone that connects to a computer to place Voip calls.

Voip works by converting analog voice signals to data and sending that data as packets over the Internet. That data is then reconverted to analog voice signals to travel over regular phone lines to its final destination.

The Vonage service lets consumers with broadband Internet access make local, toll and domestic long distance calls over the Internet using their regular landline home phone. The retail starter kit includes a Motorola Multi Terminal Adapter (MTA), which plugs into a cable modem's Ethernet port and into a home phone jack.

Once the MTA is connected, consumers can place Voip phone calls over their broadband Internet connection using their existing home phones. Users go online to sign up for the service and choose calling plans.

Other Voip solutions moving through retail, such as Viper Network's vPhone or AICO's TalkPro, are USB phones that plug directly into a computer or modem, meaning consumers cannot use their existing home phones. Those products, however, are just "niche solutions," in the opinion of Bryan Wiener, president of Net2Phone.

The lure of Voip is low cost. Thanks to the relatively inexpensive back-end architecture involved, Voip providers can offer caller ID, voicemail and call forwarding at no extra charge, while traditional landline phone companies charge a premium for them.

Last year, roughly 196,000 homes used VoIP, said Daryl Schoolar, senior analyst In-Stat/MDR, the Scottsdale, Ariz.-based research company owned by TWICE parent Reed Business. In-Stat expects subscriber levels in 2005 to hit about 1.26 million subscribers. The vast majority of these Voip subscribers are using cable modems.

Those numbers are still a fraction of the overall broadband Internet subscriber universe, which Schoolar said will reach 30.9 million households by year's end and 36.2 million users in 2005.

Nonetheless, "from a retail perspective it makes sense if they want to cater to broadband customers" with services offering a recurring revenue stream, Schoolar said.

The Vonage-Circuit City partnership is a case in point. In exchange for selling Vonage's self-install kit for a $99.99, Circuit earns an activation bounty for each customer that signs up for Vonage service, as well as a residual commission, said Matthew Deatrick, Vonage's retail channel sales VP. This business model will be applicable for all of the company's prospective national retail accounts, Deatrick said.

Circuit is the first of what Vonage hopes is an expansive national retail rollout. To date, the Voip provider has signed up most of its 115,000 users online and through reseller arrangements with cable MSOs that offer Vonage's IP telephony under their own brands. The largest of these deals is with Armstrong cable, which is reselling Vonage Voip service under the Zoom Phone brand.

"We're pursuing retail as the best way to access the general market," Deatrick said. "People want to see new technology [like Voip telephony] in a familiar environment."

Circuit City's Ron Baime, senior VP/GMM for of audio, video and technology, said Vonage "enables us to provide a new service to a rapidly growing base of customers who are also broadband subscribers."

Ron Weaver, president of Viking Networks, called the retail channel in North America "reasonably untapped for VoIP." He estimated the market to be in the range of $4.8 to $5.2 million this year in hardware sales.

"Retailers like us because they get a commission on the hardware and a residual commission on the service," Weaver said.

"We like the idea of selling Voip because it's very complicated," said David Sprosty, Best Buy's VP of subscription services.

While Best Buy has not made any full-scale commitment to selling Voip services, it's currently testing a "number of solutions" and already enjoys a "fantastic relationship" with cable MSOs, which should position Best Buy well should its MSO partners decide to bring Voip to market, Sprosty said.

Not everyone thinks Voip services will migrate through retail, at least not in the form of USB phones or MTAs. Net2Phone, an early entrant into the Voip retail marketplace with a USB phone, took a hard look at the market and realized that its efforts would be better served if it enabled cable companies to offer Voip telephony, said president Bryan Wiener.

The company pulled its consumer products to focus instead on Tier 2 cable MSOs. "The cable companies are ideally suited to drive VoIP; they have the customer base, which means they have low acquisition costs. They have the access to the house and the ability to offer all three services [video, data and voice] on one bill," Wiener said.

He added, "Will a customer buy their phone service from a start-up company or from a Time Warner or an AT&T?"

In-Stat's Schoolar agreed that the cable companies "will be the big force driving adoption."



 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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