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Kennetisa Posted:
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dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

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Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


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An Online Phone Service Shows That Internet Telephony’s Time May Finally Have Come

March 1, 2004
By Simson Garfinkel

I first heard about Internet telephony back in 1985, when MIT professor Steven Burns told me about an “Etherphone” that some researchers at Xerox had created to send voice over a computer network. The system worked by taking a person’s voice, digitizing it, breaking that digital data into packets, and finally sending those packets over a high-speed network. At the other end, another Etherphone reversed the whole process. Neat technology, I thought, but far too computationally intensive and wasteful of resources to ever be practical.

How wrong I was. In the past 18 years, computers have gotten more than 1,000 times faster and networks nearly 100 times faster, but the human voice has remained basically unchanged. As a result, it’s now dirt cheap to send reasonably high-quality voice over the Internet. And with programs like Microsoft NetMeeting, Apple’s iChat, and Skype, it’s relatively easy for anyone with a decent PC and sound card to set up a two-way voice or video conversation over the Net—provided that you don’t mind making all of your phone calls in front of your computer, and that the only people you want to call are other people sitting in front of their computers.

But even this arrangement is obsolete. A new service called Vonage offers a completely different approach to Internet telephony. It still uses your high-speed Internet connection, but instead of a desktop computer, you make your phone calls using a special “telephone adaptor” that’s about the size of a trade paperback. You plug this adaptor into your home network’s hub or router, and into the wall for power. Then just plug a standard telephone into the adaptor and you’re ready to go.

The Vonage adaptor is a tiny digital-telephone branch office in a box. It provides the dial tone when you pick up your phone and rings the bell when there is an incoming call. It digitizes your voice and sends it over the Internet to Vonage’s servers, where calls are transferred to the same public telephone network that traditional telephones and cell phones use. Indeed, unlike NetMeeting, Skype, and the others, Vonage lets you make real telephone calls to other phone numbers. Vonage also provides you with your own phone number that anybody can call.

Another difference between it and the others is that Vonage costs real money—but not much. The basic plan offers 500 minutes of calling anywhere in the United States and Canada for $15 a month. That plan includes caller ID, voice mail, call forwarding, and other features that phone companies typically charge extra for. Unlimited local calling with 500 minutes of long distance is $25 a month. For $35 a month, you can have unlimited calling anywhere in the country. Plus, the adaptor has two phone jacks on its back, allowing you to add a second phone number for a fax machine or your kids for a small additional fee.

Vonage’s servers are oblivious to geography. When you sign up, the company asks you in which area code you would like to list your phone number. I have a friend in France; his Vonage phone has a Maryland area code because that’s where he used to live. If I call him from my cell phone, the conversation moves over the telephone network on its way from Massachusetts down to Maryland, then hops on the Internet for the trip across the Atlantic. The result: no international telephone charges! And he can call anywhere in the United States without paying a centime to France Telecom.

The Vonage adaptor is delightfully easy to use. I didn’t bother reading the directions when mine came in the mail: I just plugged it into my network, connected it to a cheap telephone, picked up the receiver, and dialed. I heard a normal ring at the other end of the line, the person answered, and we started talking.

Alas, there are some problems with the Vonage system. It takes between five and ten seconds longer for local phone calls to connect over Vonage than over my landline. The caller ID only shows the caller’s phone number, not his or her name. Sound quality is great over a high-speed connection, but with a 144-kilobit-per-second ISDN hookup it is often garbled—like a poor cell-phone connection. My biggest concern, though, is reliability: unless you have battery backup for your Internet connection, the Vonage phone won’t work if the power goes out. You can mitigate this concern to some extent by having your Vonage phone number automatically forward to another, regular telephone number if your Internet connection fails.

Other companies are entering the consumer and small-business Internet telephony market, but with more than 100,000 customers, Vonage is the leading player. If you already have a high-speed Internet connection, this is an easy way to shave cash off your monthly phone bill.

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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