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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Many Companies Are Looking At VoIP Right Now For Strategic Reasons

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Many Companies Are Looking At Voip Right Now For Strategic Reasons

January 6, 2004

By Peter Howe

One health insurer, which prefers to remain anonymous, uses Voip in a virtual call center staffed by nurses that it has hired across the country. It gives each one a laptop that's connected to a single location via IP telephony. When a call comes in, it rings on the laptop of whoever is on duty. The nurse puts on a headset and answers the "phone" to dispense advice. This system means the company doesn't need a central call center, and it can hire nurses in areas where salaries are lower.

Many companies are looking at Voip right now for strategic reasons. Robin Gareiss, principal research officer at Nemertes Research, says that's because it's time to upgrade their PBX systems, or private branch exchange networks. Most companies bought new PBX equipment in 1998 and 1999 in anticipation of Y2K, and that equipment has now depreciated and is due to be replaced. Before they act, chief information officers want to make sure that whatever they buy prepares them for the years ahead. "CIOs know [VoIP] is the wave of the future, and they don't want to buy equipment that could hold them back," says Gareiss.


Ultimately, however, VoIP's lure boils down to money. Calls within the enterprise, whether it's the San Francisco or Singapore office, are "free" except for the cost of providing Internet bandwidth. Even bigger savings come from simpler network management. It's no longer necessary to have engineers running separate phone and data networks since with Voip all such traffic is carried over one set of pipes. Nasdaq estimates that it has cut $40 million off its $100 million annual network cost by using Voip to consolidate its 15 networks into one.

Corporations also save money on so-called moves, adds, and changes (MACs) of phones within their offices. According to a Nemertes survey conducted last July, those polled spend an average of $119 every time they add or move a phone, or change a number. On average the surveyed companies perform 0.87 MACs per employee per year. Once IP telephony is implemented, these costs drop. Instead of the one to two hours required for a PBX MAC, IP telephony MACs take about 15 minutes and cost from $2.31 to $2.81, according to Nemertes.

Money that stays in corporations' pockets is money the phone companies never get. Thus, the effects of Voip will fall on everyone from PBX equipment providers such as Lucent (LU ) and Nortel (NT ) to long-distance giants AT&T, MCI (MCI ), and Sprint (FON ). But it's the Baby Bells, which until now have enjoyed captive consumers, that are likely to be hit hardest.


In testimony before the Federal Communications Commission on Dec. 1, UBS Warburg telecom analyst John Hodulik estimated that local voice and related service generate approximately 60% to 65% of the Bell companies' revenues and at least 75% of their profits. As Voip becomes pervasive, Hodulik warned, "it will be extremely difficult for the carriers to replace these profits through sales of new services such as DSL [digital subscriber line broadband service] and long distance, as these products typically produce lower margins." (See BW Online, 9/8/03, "Time to Rewrite the Rules of Telecom".)

To make up for the shortfall, the phone companies are pushing managed Voip services to large business clients and Vonage-style services to consumers. But even some insiders are skeptical that the incumbents can pull off this strategy, if only because it takes brave CEOs to aggressively cannibalize their own businesses.

Martin Geddes, a telecom industry veteran and the author of the Web log Telepocalypse, fears that the incumbents have no real commitment to Voip and instead aim to undermine startups by dominating the Voip market, then slowing its evolution: "Expect to see products that are deliberately short on service and performance, and that give Voip a bad name," he wrote in his Web log on Dec. 11. "This is a marketing struggle, not a technology battle, and anything goes."

Over the long term, however, it's usually impossible to keep a good technology down. Voip can now match the quality and reliability of traditional phone networks. And its advanced services are likely to entrance phone customers, who will relish both the low cost and fancy features Voip offers. The transition will be difficult for the already-beleaguered phone carriers. But for their customers, it could be a dream come true.

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

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