Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference


Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!

Great Price, No Complaints
Great Price, No Complaints

You need some common sense.
You need some common sense.

Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...

Vonage Reviews

Talk Is Cheaper

Vonage In Print News

December 10, 2003

By Aleksandra Todorova

The Set-Up

Good news for technophobes: You won't need any funky software or headsets. Just three simple pieces of equipment are required. First, a telephone, which can be the same one you use with your regular phone service. You'll plug this into a special adapter (a small box with a number of jacks where you plug in all the cables) that you'll get from your Voip service provider. And you need a router — a device that allows you to connect two or more computers in a network that shares one Internet connection. This will enable you to talk on the phone while your computer is connected to the Internet. These days, you can buy a router for about $50. (And if you're using Vonage's Motorola VT 1000 adapter, you don't need a router because it comes with one.)

Once you have all the equipment, connect the telephone to the adapter and the adapter to your Internet modem or your router (those who live in Internet-ready homes can plug the adapter into any Internet jack in the house). Then pick up the phone, and voila: You have a dial tone.

Our experience with installation wasn't quite that simple, since we had a preexisting home network that has required some finessing. Plus, we tested all three services using the same router, so we had to reconfigure it differently with each setup. But even with our set-up, getting started wasn't that complicated, although it was somewhat intimidating at first.

Thankfully, all three companies offer tech support online or over the telephone. Vonage's Web site has detailed installation tutorials, plus their customer service is available 24/7. (But be patient: We had to wait about 20 minutes to get someone on the phone. The company employs only around 200 people, of which 75 are customer support reps. Those folks are there to help more than 75,000 subscribers — a number that grows by 3,000 each week, according to Vonage CFO John Rego.)

Customer support for 8x8 is available from 6 a.m. to 6 p.m. Pacific time Monday to Friday, but the company is also aggressively hiring and round-the-clock service may be available soon, says Huw Rees, vice president for sales and marketing at 8x8. made things easy by sending us a special broadband phone that we just plugged into our router to get a dial tone. (The company also offers an adapter so you can use the service with a regular telephone.) The catch is that customer support is available only via email or chat, though company spokesman Jeremy Teres says tech support staff will call customers if they can't resolve problems online.

The Sound
Anyone who tried the free Internet PC-to-PC calling available a few years ago was surely turned off by the poor sound quality. In the early days, Voip analyst Arnold explains, the technology wasn't ready to handle Voip calling. Dial-up Internet connections were slow, and most computers weren't powerful enough. "But over the past five years, voice technology and equipment have really advanced and it's ready now," he says. "I could be talking to you now on Voip and you wouldn't be able to tell the difference."

In fact, many of your wire line calls may already be traveling over the Internet. "One of the reasons why long distance rates have come down so much over the past couple of years is because a lot of the major carriers, like AT&T (T) and Sprint (FON), have already adopted Voip inside their networks," says Arnold.

Indeed, the sound quality for all three products we tested was excellent — whether we were calling Brooklyn, Washington, D.C., or London.

The Perks

All those extras that typically add upward of $20 to your wire line phone bill — voicemail, call waiting, caller ID, three-way calling and so on — come free with all three Voip services we tried. The companies also offer customers some cool new features, like online voicemail (you download a voice file to your computer and then listen to it with your media player) and area code mobility. For example, we tested Voip in New Jersey, yet we had a 718 number (typically for New York City residents outside of Manhattan) with Vonage.

The best of all the perks, though, is the ability to take your adapter with you when you travel so you can use your phone from anywhere in the world where you have a broadband Internet connection — and still get local rates when calling within your local calling area. "Last night, I plugged my [adapter] in my hotel and I used my San Jose, Calif., number in New York," says Rees. "You can do that anywhere in the world."

This means that wherever in the world you are, your friends and family will be able to call you at your U.S. number — for the price of a local call. With, you can even get a London number (it costs an extra $2 per month) or a Tel Aviv one (an extra $10 a month), so if you have relatives in London or Tel Aviv, they can call you locally while you're in the U.S. Vonage and 8x8 plan to roll out Canadian and U.K. numbers next year.

And since the Voip industry isn't subject to federal regulations yet (this is a hot topic now, and the FCC has appointed a special committee to research the issue), you won't be paying all those annoying regulatory fees and taxes that end up adding another 20% or so to your wire line bills.

The Drawbacks

Unfortunately, there are still some disadvantages to VoIP. The biggest: Telephone service is entirely dependent on an Internet connection — if the network goes down, so does the dial tone.

Another important disadvantage: 911 service isn't available with 8x8 and But the FCC is getting increasingly involved in this industry, and companies are taking notice. Just last week, 11 Voip companies reached an agreement with the National Emergency Number Association to provide 911 service to Voip users with conventional phones within six months. Vonage already offers 911 and 411. has no plans to offer 911, because the company doesn't want to market its product as a replacement of a home's primary wire line service, but rather as an add-on, says company spokesman Teres.

Finally, users with many phones located throughout the house must take some extra steps. The simplest solution, says 8x8's Rees, is to buy a cordless phone system with one base unit and multiple handsets. For more calling plans and a summary of the features discussed, please see the table below

Click Here to read entire article

This story was also included in:
  • WDIV, MI, 12/11/03
  •, 12/11/03
  • Boston, 12/11/03
  • Iowa, 12/11/03
  •, 12/11/03
  •, TX, 12/11/03
  • KSBW, CA, 12/11/03
  • Click 2, TX, 12/11/03
  •, OH, 12/11/03
  •, 12/11/03
  •, 12/11/03
  • Louisville, 12/11/03
  • WMUR, 12/11/03
  • Hawaii, 12/11/03
  •, 12/11/03
  • Kansas City, 12/11/03
  • WPBF, 12/11/03
  • WGAL, 12/10/03
  • KCRA-TV, 12/10/03
  • Hawaii, 12/10/03
  • WISC, WI, 12/10/03
  •, 12/10/03
  • Carolina, 12/10/03
  • WBAL, 12/10/03
  • SanDiego, 12/10/03
  •, GA, 12/10/03
  •, Ohio, 12/10/03
  • WMUR, NH, 12/10/03
  • The New Mexico, 12/10/03

    Vonage Service Plans

    Vonage VoIP Members
    Members List Members
    New patsykf3
    New Today 0
    Yesterday 0
    Total 101029

    Who Is On Site
    Visitors 1
    Members 0
    Total 1

    Vonage VoIP Forum Members:
    Login Here
    Not a Member? You can Register Here
    As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
    Vonage VoIP Forums

    Vonage Stock Price
    Up to 15 Minute Delay

    Site Search

    Social Bookmarks
     Printer Friendly Printer Friendly

    †AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

    1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

    2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

    HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

    ** Certain call types excluded. is not an official Vonage support website & is independently operated.
    All logos and trademarks are property of their respective owners. All comments are property of their posters.
    All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

    Thinking of signing up for Vonage but have questions?
    Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
    No Vonage Promotion Code or Coupon Codes are required at to receive any special,
    best Vonage cheap deals, free sign up offers or discounts.

    [ | | | | | ]

    Vonage Forum Site Maps

    Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
    Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
    Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

    The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
    If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
    & all other parts of this site useful, please use our Vonage Sign up page.

    Vonage VoIP Phone Service is redefining communications by offering consumers
    & small business VoIP Internet phones, an affordable alternative to traditional phone service.
    The Vonage VoIP Forum Generated This Page In: 0.90 Seconds and Pages In The Last 60 Seconds
    The Vonage VoIP Forum