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Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Vonage Reviews

New Internet Telephones Could Answer Many Needs


Vonage In Print News

December 5, 2003

By Mike Wendland

Here's another high-tech acronym you'd better get used to: VoIP.

It stands for Voice Over Internet Protocol, and it's geek-speak for the process of providing voice telephone and data services over a broadband Internet connection instead of the standard telephone line.

Eventually, it will mean much cheaper Internet and telephone service on a single connection that will let you do video conferencing over your television, your computer and even a video phone.

"As you look down the road over the next couple of years, this is clearly the next big thing," says Dave Scott, the president of Comcast Cable's Midwest division.

Scott's division, based in Southfield, will coordinate one of three big tests the company will roll out next year to prove the viability of the process. That will be in Indianapolis, which will join other Comcast test markets of Voip in Philadelphia and Springfield, Mass.

Think of Voip as the third generation of the Internet telephone. The first was what I like to describe as the instant messaging phase, when we plugged a microphone and webcam into our computer and found that we could use the Net to connect one computer to the other and hear messages and see the person on the other side.

The second generation is the Internet telephone, like that sold locally by Vonage. It uses a broadband connection to access its own computer and then patches through telephone calls. Unlimited service costs $34.95 a month, though users report that it sometimes has echoes and clarity problems.

"If you can overlook these few drawbacks, the cost is definitely worth it," says Sherrydawn Wygant, a Vonage customer from Ypsilanti. "I have saved approximately $40 per month with this system."

Locally, Comcast already provides several hundred consumers with a sort of hybrid Internet telephone service in 45 southeastern Michigan communities. It uses a series of switches to juggle calls from the Net to the standard telephone network.

But the Voip tests the company will do next year will be far beyond that, perhaps even leading to the widespread availability of a real video phone for consumers.

Other Voip efforts also are showing up in Michigan. Early next year, SBC Communications will begin selling a new business Internet telephone service that will be delivered by DSL (digital subscriber line). It will use the Internet to handle voice and data calls, and merge e-mail and voice messaging into a feature that can be managed and accessed through a Web browser.

Market research firms say Voip is about to break through around the country, forever changing the standard hardwired landline system that connects most of our telephones.

It's already happening in Europe, where Voip is rapidly replacing standard business phone connections. The telcommunications consulting firm Frost & Sullivan predicts that Voip will account for approximately 75 percent of world voice services by 2007.

Get ready. It's coming.

Electronics boost sales

Everybody's raving about the strong holiday shopping sales (although the most recent figures indicate that the boom may be cooling off a bit). Sales reports suggest much of the upturn is being fueled by pent-up demand for personal electronics and devices like DVD players, digital cameras and computers. Hewlett-Packard, Dell and Gateway all reported double-digit sales gains last week.

I visited a bunch of computer and electronic stores this week and saw a lot more action than when I did the same inspection trip last year at this time. As a CompUSA salesman told me in the Troy store the other day: "It's like the whole world suddenly decided to splurge again on high-tech toys."



 
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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