Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage Rollouts Demonstrate Voip Can Deploy Rapidly

Vonage In Print News

December 1, 2003

By Matt Stump

Cable operators looking for a "proof of concept" for voice over Internet Protocol need look no further than Vonage, the upstart Voip provider that's generated 75,000 Voip subscribers since its launch in April 2002.

The allure is simple for Vonage's cable and DSL modem subscribers: buy a $34.99 monthly service for unlimited local and long-distance calling anywhere in the United States.

Any high-speed subscriber whose local and long-distance phone bill combined is more than $35 is an attractive target for Vonage.

MSOs have taken notice. Part of cable's push into Voip can be traced to the success of Vonage, in addition to the maturation of the technology and the need to have a bundle to compete.

Several RBOCs are planning to get into the Voip business, too. Qwest Communications has targeted Minnesota, Verizon Communications has discussed launching in several markets early next year, and SBC Communications plans to offer business Voip services.

Vonage is the brainchild of Jeffrey Citron, who as founder of Island ECN saw the natural link between high-speed data subscribers and telephony service using that Internet platform.

Citron founded Vonage in early 2001 and aimed to launch Voip in vertical markets. That spring, Phil Giordano joined the company as vice president, national cable/MSO accounts, charged with reaching into the cable universe.

Giordano had worked for Advance/Newhouse in the old Vision Cable Fort Lee, N.J., system and also in sales at Telcordia.

Although Vonage held extensive talks with MSOs in early 2002, it decided to launch on its own, directly to consumers, in April 2002, Giordano said.

"A lot of the cable guys weren't ready to deploy voice," he said. "They weren't sure of the package. We knew our service worked and we wanted to get into the market. That gave us the experience and gave us credibility."

Consumers, Retailers

Vonage is pursuing three business models. One is going directly to consumers, most evident by the national TV ads that the company is airing.

Vonage also works with retailers, including, Best Buy and Radio Shack, where consumers can buy a preprovisioned router/switcher/modem that plugs into the homeowner's existing telephone and either their cable or DSL modem.

The third avenue sees Vonage wholesale the service under a private label. For instance, Earthlink's Voip service uses Vonage's backend. That's similar to the arrangement Vonage has with Armstrong Utilities. Giordano has said several more MSO deals will be announced in the next several weeks.

"The private-label package is a turnkey solution, and can be up and running in 60 days or less," he said. "Vonage does everything — the provisioning, fulfillment, customer care and billing [if the customer desires]. This is a zero capital and operational expense and very low risk. This allows an Armstrong to hit the marketplace very rapidly and they can automatically go into their operation right away under their brand name."

Armstrong is marketing its Voip under "ZoomPhone," but carries the added tagline "Powered by Vonage." That was Armstrong's choice, Giordano said.

But Giordano said Vonage is open to various business plans. MSOs could start under a private-label brand, but control the billing from the outset, or take on billing and customer care after a period of time. MSOs, for instance, might want to package private label Voip from Vonage with their own high-speed data service.

Giordano believes small and mid-sized cable operators, who are under the gun from satellite and don't have a lot of money for capital expenditures, are prime candidates for Vonage.

How It Works

Vonage's Voip service runs on existing cable and DSL modem high-speed platforms. The company ships new subscribers a Motorola XT1000 multimedia terminal adapter that also houses a router. "It's a plug-and-play scenario," Giordano said, with consumers plugging the XT1000 into a cable/DSL modem and their telephone handset.

Calls are then routed back through the cable-modem termination system or phone company DSLAM to one of 20 regional gateways Vonage has across the country via third-part links from such companies as Level 3 Communications and Genuity.

Vonage offers two levels of service. For $34.99 a month, consumers receive unlimited local and long-distance calling in the U.S. and Canada, plus call waiting, call forwarding, caller ID, voicemail, *67 and *69 service.

For $24.99 a month, subscribers can chose one area code to get unlimited calling, plus 500 minutes a month of call time. Any calls after the 500 minutes costs 3.9 cents per minute.

That scenario works for a telecommuter or a family that calls often to a select location where a relative may be, such as a college student or grandparent.

Of Vonage's 75,000 subscribers, 65% are cable-modem users, and 35% are DSL subscribers, Giordano said. About 60% take the $34.99 a month plan, while the remaining are on the $24.99 plan, he said.

The company plans to add yet another, lower-priced option, economy basic, for customers who don't make a lot of phone calls. New service in Canada and one European country are also in the works, Giordano said.

DSL subscribers have to keep their phone line, but 25% of cable subscribers actually get rid of their landline phone line, Giordano said, typically after a few months of service once they know it works. "Within the first 90 days, 25% of the people who can will port their phone number and get rid of their phone line," he said. Vonage also offers local-number portability, so consumers can keep their old landline phone number.

Service Plans

Vonage also offers two business service plans: an unlimited calling $49.99-a-month service that also includes 500 minutes of free fax line time and a $39.99-a-month service where a business receives 1,500 total minutes and 500 free minutes of fax line service. Business customers make up 18% to 20% of Vonage's subscriber count, he said.

Churn, according to a UBS Securities report, runs at 3% a month, but customers who have Vonage for six months only churn at a 2.1% rate and with those on for 12 months, churn drops to 1.8% a month.

Vonage Service Plans

Vonage VoIP Members
Members List Members
New ClyzeMax
New Today 7
Yesterday 4
Total 100338

Who Is On Site
Visitors 191
Members 0
Total 191

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.495
Change:   N/A
Up to 15 Minute Delay

Site Search

Social Bookmarks
 Printer Friendly Printer Friendly

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.20 Seconds and 403 Pages In The Last 60 Seconds
The Vonage VoIP Forum